Customer Service Representative - Jupiter - Minuteman Press

    Minuteman Press
    Minuteman Press Jupiter

    23 hours ago

    $65,000 - $125,000 (USD) per year *
    Description

    Customer Service Representative

    We are seeking a Customer Service Representative to join our team in our print shop. This role involves communicating with customers to identify their printing needs, processing print requests, escalating complaints and providing helpful solutions that ensure they have a great customer service experience with Minuteman Press.

    • Process print orders efficiently and effectively
    • Escalate complaints promptly and professionally
    • Provide excellent phone skills to create a positive environment for customers

    Prior experience as a Customer Service Representative or in a similar role is preferred. Key qualifications include:

    • A high school diploma or equivalent education
    • Clinical proficiency using computers and customer management software
    • Excellent verbal communication skills
    • A strong understanding of active listening techniques
      1. Familiarity working well under pressure
      2. < LI>Hghly organized wiyth the ability to prioritize projects manage time effectively < / LI>
    * This salary range is an estimation made by beBee
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