Customer Service Representative - Village of Suffern
1 month ago
Job summary
We re iPostal1 and we re in growth modeThis is an exciting time to join our team Headquartered in Rockland County NY we are an established cutting-edge leader in the digital mailbox industry Our customer base is quickly growing and we re looking for confident upbeat personable Customer Service professionals to support that growth in our Georgia location
Responsibilities
- Answer inbound calls from customers in a prompt and professional manner/li>
- Identify the type of assistance needed/li>
- Ascertain level of assistance needed to resolve inquiry and escalate when appropriate/li>
- Deliver all information in a positive conversational compassionate manner to facilitate relationship development with clients/li >
- Manage customer expectations /li >< li >Actively engage customers in on-line chat context/li >
Job description
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