Service Account Manager - Fort Lauderdale

Only for registered members Fort Lauderdale, United States

1 month ago

Default job background
$70,000 - $75,000 (USD)

Job summary:

Develops and maintains favorable relationships with new and existing clients in order to increase revenue under minimal supervision handles incoming customer requests and fulfills customer needs to ensure customer satisfaction monitors open orders to ensure completeness in a prompt manner ensures proper pricing and provides proposal on new services reviews troubleshoots customer problems initiates standard action with field service as guided by customer contract uses computerized system for tracking information gathering reporting provides support to lower level staff on non-standard case issues refers highly unusual situations to higher authority for review reconciliation may assess needs suggest/promote alternative products or services responsible for creating managing daily customer quotations manages quote follow-up process including weekly open quote reports updating CRM reflect quote status assists credit collection activities proactively shows data necessary account growth opportunities some travel required Qualifications requires an Associates Degree equivalent minimum 2 years related experience Bachelor degree strongly preferred excellent written verbal communication skills effective listening skills understanding technical terminology strong knowledge Microsoft Office products Excel Word etc able handle multiple tasks stay organized focused details make recommendations proactive approach general knowledge organization thorough knowledge company products services ability navigate computerized data entry system relevant applications build foster relationships Our Culture at Lennox our Core Values Integrity Respect Excellence ingrained fabric organization define culture business treat others Lennox not just workplace global community values team member contributions equal opportunity employer committed recruit develop retain talented individuals wide range backgrounds ensuring everyone has opportunity succeed contribute continued growth success take pride brands knowing part something special come stay grow us


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