Dispatcher - Carson
3 weeks ago
Job description
Summary/Objective:The Dispatcher will be responsible for planning the day-to-day activities of the drayage drivers, analyzing routes for the most efficient loads, and troubleshooting to maximize the results of the transportation department. The position must focus on container availability/status within the terminal, scheduling, and coordinating deliveries to customers. This individual also ensures outstanding customer service is provided to all our clients.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsible for supporting the operation, including, but not limited to the following activities:
- Updating Trinium (TMS) with accessorial (Terminal WT, Split terminations, Stop offs, etc..).
- Trace and Track containers on terminal websites to ensure extraction prior to the last free day.
- Troubleshoot problems at terminals and communicate with customers to ensure the timely extraction of units.
- Coordinate pick-up and deliveries with outside vendors, terminals, Warehouse Operations, and customers.
- Monitor driver activities via GPS.
- Maintaining a good working relationship with the drivers (driver retention).
- Proper timekeeping and dispatching drivers to meet terminal appointments.
- Properly tracking per diem and avoiding unnecessary charges from SSL and Chassis providers.
- Keeping up with driver dispatches and escalating when something doesn't look right (driver pulled over to the side of the road, the driver taking too long to finalize a dispatch, drivers arriving to work late, etc).
- Exercise discretion and independent judgment to troubleshoot driver/drayage issues.
- Performs other related duties as assigned.
- At least 3 years of LA/LB Port Dispatching experience required
- Knowledge of Trinium preferred
- Knowledge of Samsara preferred
- Strong mapping knowledge required
- Must be able to work a flexible schedule
- Strong knowledge of the roadways throughout the immediate area
- Ability to work in a team environment in high-pressure situations
- Strong written and oral communication skills are essential
- While performing the duties of this job, the employee will work in the office for most of their day, occasionally walking on uneven surfaces to the warehouse/ Yard environment. The employee is occasionally exposed to fumes or airborne particles. The employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level is usually low in the office and moderate outside of the office.
- Prolonged periods sitting at a desk and working on a computer.
- Ability to operate office equipment.
- Must be able to lift up to 15 pounds at a time.
- Occasional bending, reaching overhead.
This commitment extends to all aspects of Quik Pick Express' employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.
Similar jobs
MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. · ...
1 month ago
The Dispatcher will be responsible for planning the day-to-day activities of the drayage drivers and analyzing routes for the most efficient loads. · Updating Trinium (TMS) with accessorial · Troubleshoot problems at terminals and communicate with customers to ensure the timely ...
3 weeks ago
The Dispatcher will be responsible for planning the day-to-day activities of the drayage drivers and coordinating deliveries to customers. · Updating Trinium (TMS) with accessorial (Terminal WT, Split terminations, Stop offs) · Trace and Track containers on terminal websites to e ...
3 weeks ago
We are looking for a customer-oriented service representative. A Dispatcher will act as a liaison, provide product services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. · The best Dispatchers are genuinely excit ...
1 month ago
We are seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. · Daily communication and interaction with ...
1 month ago
We are seeking a highly organized and detail-oriented Dispatcher to join our team. · Schedule and dispatch drivers, vehicles, and/or service teams based on customer needs, service calls, or predetermined routes. · Maintain detailed records of service calls, route changes, and oth ...
1 week ago
We are seeking a highly organized and detail-oriented Dispatcher to join our team. · ...
1 month ago
We are seeking to hire 1 candidate for this role and support smooth daily operations by coordinating drivers, managing schedules, handling customer/technician communication and updating records ensuring timely deliveries/service resolving logistical issues in a fast-paced environ ...
1 week ago
Maintains well stocked bakery display cases with a variety of breads pastries deserts and cakes. · Safely and efficiently assist in maintaining all bakery department areas cleanSmiles and greets all customers while delivering extraordinary customer service responds to customers r ...
1 month ago
We are looking for an experienced Dispatcher to join our team. · Dispatch personnel and equipment in response to emergency calls. · ...
3 weeks ago
We are looking for a full-time Dispatcher for our Carson location.This individual will be a key point of contact in a collaborative operational and driver team environment. · ...
1 month ago
About American Guard Services Inc., an accredited and highly regarded security protection firm founded in 1997. · We provide exceptional security services throughout the United States and as an industry leader our full-service security firm is nationally known and continues to gr ...
4 weeks ago
Air Fayre is changing the shape of the in-flight catering market with its unique patented business model providing modern logistics service for the airline industry ensuring consistency performance and accuracy of delivered services up to customers aircrafts. · This transportatio ...
1 month ago
The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. · Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. · Ensure sub-haulers meet company r ...
5 days ago
This is a dispatcher job where the candidate will be in charge of answering phones and emails professionally and timely, providing general customer service, researching shipments for corporate requests/reports. The candidate must have dispatch experience and be familiar with the ...
1 week ago
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, · or for normal installation, service, or emergency repairs rendered outside the place of business. · Be a customer service-oriented individual with a po ...
1 month ago
MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. · ...
1 week ago
We are seeking a qualified Dispatcher to join our team at AMERICAN TRANSPORTATION. This is a fast-paced and dynamic role that requires excellent communication and organizational skills. · ...
1 week ago
United Guard Security is seeking a Security Dispatcher to become an integral part of their team. · ...
2 weeks ago
We are seeking a Security Dispatcher to become an integral part of our team. Dispatchers need the ability to quickly process information and deliver it to branch managers or supervisors. · Must read write and speak English - Bilingual is a plus (spanish speaking) · ...
2 weeks ago