Case Manager - Knoxville, United States - Breakthrough Corporation

Description

Job Type Full-timeDescriptionJob descriptionABOUT BREAKTHROUGHAutism Breakthrough provides a range of tailored services to adults with autism and their families and serves as a resource for the broader community.

This includes creating a community-based housing that serves adults with a diverse range of abilities. Our goal is to teach, encourage, and support individuals with disabilities to live rewarding lives.

JOB SUMMARYThe Case Manager (CM) exists to ensure all people supported have the services and supports needed to have a meaningful day and to live their vision of valued community living.

CMs monitor services and supports for quality and continuity.

They are responsible for maintaining all documentation related to services, supports, and oversights to ensure all needs for persons supported are met.

All duties are performed with the knowledge that Breakthrough strives to be the model of excellence for adults with autism.

PERFORMANCE REQUIREMENTSA. General Responsibilities1. Plan activities for persons supported, including volunteering, meaningful day, vocational training and discovery, and person centered activities.2. Complete monthly reviews for assigned persons supported.3. Review for accuracy all incoming and outgoing documentation related to the person supported.4. Complete monthly monitoring community visits for each person supported.5. Conduct unannounced home visits and provide documentation to support visit.6.

Maintain open lines of communication with family members, conservators, Individual Support Coordinators (ISC), Department of Intellectual and Developmental Disabilities (DIDD) staff, Managed Care Organization (MCO) and others related to the continuity of supports and services.7.

Ensure all services and supports are delivered in accordance with the Individual Support Plan (ISP) and Cost Plan summary.8. Maintain contact with all therapy providers and provide documentation of contacts.9. Attend all meetings as necessary.10.

Ensure risk assessments and all pre-planning activities related to the persons supported Individual Support Plans (ISP) are accurate and sent to each ISC in a timely manner.11.

Conduct file reviews to ensure all documents are current and present.12. Complete Individual Trainings Specific to the Person (ITSP) for persons supported.13. Ensure all Direct Support Professionals (DSP) are advised of updates to care plans for persons supported.14. Submit for approval, attend meetings, if required, and monitor all Human Rights related issues.15. Review, monitor and update all plans including the staffing plan and staff instructions.16. Complete Individual Data Sheet in Therap.17. Perform direct care responsibilities when needed.18. All other duties as assigned by supervisorB. Performance Responsibilities19. Support the organization's mission, vision and philosophy.20. Exercise necessary cost control measures.21. Maintain positive internal and external communications.22. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.23. Plan and organize work effectively and ensure its completion.24. Demonstrate reliability by arriving to work on time and utilizing effective time management skills.25. Demonstrate and promote a team orientated approach.26. Represent the organization professionally at all times including appropriate speech, actions and business casual dress.27. Demonstrate initiative and strive to continually improve processes and relationships.28. Follow all Breakthrough Corporation rules, policies and procedures as well as any applicable laws and standards.
B. Physical DemandsMust have good physical and mental health and be able to work in a fast-paced work environment. Must be able to deal with stress and adjust to a flexible work schedule.

Should be able to work for periods of over 2 hours while standing and safely lift at least 25 pounds over their head.

Must be physically able to be trained in Professional Crisis Management.
C.


Special DemandsThe Case Manager must:

have understanding, patience and tact in dealing with persons supported, their families or advocates and other agencies involved in providing supports for persons supported; the ability to maintain good working relationships with staff and with contacts from other agencies or entities; be able to prioritize work tasks under the general direction of the Community Services Coordinator; and be able to work without close personal supervision.

D.

QualificationsBachelor's degree preferred in psychology, social work, special education, social work, occupational therapy, behavior analysis, or a closely related field; will accept an Associate's degree; extensive work experience may be substituted.

Other requirements include at least one year paid work experience in a case management or similar social services position, previous supervisory experience preferred, and at least one year experience working with individuals with autism and/or developmental disabilities.

E.

Job KnowledgeThe Case Manager must possess strong interpersonal and communication skills and ability to work effectively with a wide range of individuals.

They must have the ability to communicate both orally and in writing and maintain composure in difficult situations.

The Case Manager must be able to read and understand instructions, perform adequate record keeping and write reports as necessary.

They must have the ability to coordinate and delegate responsibilities and have the ability to maintain objectivity when dealing with staffing issues and uphold all company policies.

The Case Manager must also successfully complete and actively maintain all required trainings including but not limited to First Aid, CPR, Relias, Medication Administration for the Lay Professional, and Professional Crisis Management/Crisis Prevention Intervention.

The Case Manager should posses a working knowledge of Medicaid guidelines and State of Tennessee, Division for Department of Intellectual and Developmental operating principles.

They should have a working knowledge of the support needs of individuals with autism spectrum disorders as well as the skills and training necessary to implement, oversee and troubleshoot structured interventions to meet these needs.

The Case Manager will be expected to seek out and attend continuing education opportunities as approved and required by the Executive Director.

G.

Employment VariablesEvening and weekend work may be required to meet the needs of the individual persons supported; will be in constant contact with persons supported, their families and other support agencies.

Some travel required.

Cannot have secondary employment unless approved by the Executive Director and permission for secondary employment may be rescinded at any time.

H. Must have a good driving record and reliable transportation.


Job Type:
Full-timeSalary: From $30,000.00 per yearBenefits:401(k)

Dental insuranceHealth insuranceHealth savings accountLife insurancePaid time offReferral programRetirement planVision insuranceSchedule:8 hour shiftEducation:Associate (Preferred)

Experience:
Social Work: 1 year (Preferred)

License/Certification:
Driver's License (Preferred)

Work Location:
One locationSalary Description 35, $36,500.00