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    • Service Advisor - Kissimmee - Cirrus Aircraft

    Cirrus Aircraft
    Cirrus Aircraft Kissimmee

    1 day ago

    Default job background
    Full time
    Description
    Cirrus Aircraft's Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet, the world's first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy.

    The Service Advisor is the primary interface between the Customers of the Factory Service Center and the facilities operations. The Service Advisor evaluates the demand along with the facilities capacity and coordinates the facilities schedule in order to meet Owner expectations and the facilities operational objectives.

    Duties and Responsibilities/Essential Functions
    • Serves as the primary contact for Customers communication with respect to scheduling aircraft into the service center for maintenance, modifications, and service bulletin/letter compliance (Includes airframe, avionics, and engines)
    • Coordinates with parts department to pre-order known required parts and service bulletin kits as required
    • Maintains balance of shop capacity to input demand at the facility and maintenance bay levels
    • Pre-arranges outside services with suppliers as required to meet scheduled return to service targets.
    • Develops and provides cost estimates/invoices to include upselling optional Service Bulletins along with collecting partial and final payments.
    • Develops reference system to provide retrievable information regarding labor hours, parts cost, etc., regarding frequently quoted services, bulletins, and modifications
    • Keeps current on revisions to inspection requirements, changes in parts prices (particularly service bulletins) warranty status of scheduled aircraft/bulletins, revisions to FAR's and other data that could affect price quotes or customer
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Service advisor