- UDS Video Teleconferencing Operations Center (VTOC) Network Engineer provides Tier I - Tier III support.
- The VTOC team monitors all VTC sessions, conferences, and VTC hardware, troubleshoot and resolve issues as they arise during video conference calls, escalating and collaborating with engineering teams from other contracts when as needed.
- The VTOC Network Engineer leverages the Remedy ticketing system to maintain an efficient accountability of system problems and resolutions to assist in identifying trends and system improvements.
- Provide VTC Operational Support for all NGA Campus East and West conference rooms and private offices
- Perform new installations, implement upgrades, modify existing installations on multiple vendor models of collaboration endpoints
- Scheduling and managing local and remote AV/VTC events, to include scheduling of physical room space when required
- Assist customers with scheduling conflicts of NGA conference rooms and or VTCs on multiple networks
- Develop documentation such as diagrams, troubleshooting guides, and topology diagrams to be utilized by different levels of support staff for troubleshooting.
- Schedule Joint Worldwide Intelligence Communications System (JWICS) VTCs using the JWICS scheduling system integrated with TMS for external Agencies
- Monitor VTCs using the Tele-presence Management Suite (TMS)
- Monitor live VTCs for audio/video issues
- Take remote control of ongoing VTCs for additional customer support
- Provide remote support using VNC Viewer
- Provide in person technical support when required
- Act as first responders (identify problems)
- Resolve scheduling conflicts as they occur
- Assist with recording of VTC sessions
- Provide customers with individual/group training upon request.
- Generate Tier 1-3 incident tickets in ServiceNow
- Provide Closed Captioning Support for all Tier 1 VTC for the hearing-impaired community
- Provide user education and training on VTC equipment and other basic hardware and software functions
- Working knowledge of the OSI model
- Experience or knowledge of
- Cisco TelePresence Management Suite (TMS)
- CISCO Telepresence 6000, 8000 MXP, EX90, DX80, SX20
- H323, H320 and SIP protocols
- Excellent troubleshooting capabilities and strong communication skills.
- Strong work ethic and attention to detail
- Strong time management skills and ability to work flexible schedules to meet job requirements
- Ability to work independently on projects and/or tasks
- Excellent troubleshooting capabilities and strong communication skills.
- Strong work ethic and attention to detail
- Strong time management skills and ability to work flexible schedules to meet job requirements
- Ability to work independently on projects and/or tasks
- Intelligence Community Experience preferred
- Recognizing great achievements do not go unnoticed by teKnoluxion through service anniversaries, spot awards, and employee referral bonuses
- Youll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
- Highlights of our benefits include Health/Dental/Vision, 401(k) match and potential Profit Sharing, Universal Leave, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more
- Compensation is unique to each candidate and compensation packages are based on education, experience, and other requirements.
-
Network Engineer
1 day ago
Vectrus Springfield, United StatesOverview · The Network Engineer interacts with the Government regarding Network Engineering technical considerations and for associated problems, issues, or conflicts. · ResponsibilitiesPerform and document WAN utilization analysis and provide reports. · Evaluate application fl ...
-
Network Engineer
2 weeks ago
Piper Companies Springfield, United StatesZachary Piper Solutions is seeking a skilled Network Engineer to support the hybrid cloud infrastructure and applications in Lorton, VA. As a member of the network operations team, you will play a crucial role in designing, implementing, and maintaining network solutions. Your ex ...
-
Network Engineer
3 days ago
CACI International Springfield, United StatesNetwork Engineer (Levels 2, 3) · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: TS/SCI · Employee Type: Regular · Percentage of Travel Required: Up to 50% · Type of Travel: Local · Anticipated Posting End: There is not an ...
-
Network Engineer
5 days ago
Perfecta Federal Springfield, United StatesJob Description · Job DescriptionRole Summary: · The Senior Network Engineer at Perfecta is responsible for maintaining the design and integrity of the corporate enterprise network, which also includes customer and program enclaves. Responsible for engineering, monitoring, and ev ...
-
Network Engineer II
2 weeks ago
V2X Springfield, VA, United StatesJob Description Overview Vectrus is a rapidly growing, energetic, and win-focused enterprise supporting Federal government, military, and civilian agencies · We are an organization committed to growth and shared success for all stakeholders; we are customer-driven, mission-focuse ...
-
Network Systems Engineer
5 days ago
Allen Integrated Solutions LLC Springfield, United StatesNetwork Systems Engineer (Expert) · Clearance Required: TS/SCI · Minimum Years' Experience: 18 years · Overall Assignment Description: · Expert Network Engineers plan and develop telecommunications solutions involving computer and · communications equipment. They analyze netw ...
-
Network Engineer SME
5 days ago
SAIC Springfield, United States· The Enterprise Network Management Business Unit currently has an opening for a Network Engineering SME to support a Department of State (DoS) Bureau of Information Resource Management (IRM) program. This program provides transparent, interconnected systems and security support ...
-
Senior Network Engineer
5 days ago
ANSER Springfield, United StatesCOMPANY OVERVIEW: · ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative ...
-
Network Security Engineer
1 week ago
GuidePoint Security Springfield, United StatesGuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation' ...
-
Network Engineer III
1 week ago
General Dynamics Information Technology Springfield, United StatesReq ID: RQ160704 · Type of Requisition: Regular · Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph · Job Family: Network Engineering · Skills: · Enterprise Security Architecture (ESA) Fundamentals,Secure Network Architecture,Standard Operating Procedures Prepara ...
-
Senior Network Engineer
1 week ago
CACI International Springfield, United StatesSenior Network Engineer · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: TS/SCI · Employee Type: Regular · Percentage of Travel Required: Up to 10% · Type of Travel: Continental US · CACI is looking for a Senior Network Engineer ...
-
Network Engineer III
1 week ago
General Dynamics Information Technology Springfield, United StatesReq ID: RQ160704 · Type of Requisition: Regular · Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph · Job Family: Network Engineering · Skills: · Enterprise Security Architecture (ESA) Fundamentals,Secure Network Architecture,Standard Operating Procedures Prepara ...
-
Network Systems Engineer
2 weeks ago
Systems Planning & Analysis, Inc. Springfield, United StatesExpert Network Engineers plan and develop telecommunications solutions involving computer and communications equipment. They analyze network alternatives and develop recommendations for improvements. Job duties include:Analyzing, designing, testing, Systems Engineer, Network, Sys ...
-
Network System Engineer
5 days ago
CEdge Inc Springfield, United StatesClearance TS/SCI Required · CEdge has an opportunity for an Expert Network Systems Engineer to support National Geo-spatial Intelligence Agency. This role is located in Springfield, VA., and offers a very competitive salary, due to the unique skill set requirements. If you are re ...
-
Network Engineer III
5 days ago
William C Brown Inc Springfield, United StatesNetwork Engineer III · EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other charact ...
-
Network Engineer SME
2 days ago
SAIC Springfield, United States· The Enterprise Network Management Business Unit currently has an opening for a Network Engineering SME to support a Department of State (DoS) Bureau of Information Resource Management (IRM) program. This program provides transparent, interconnected systems and security support ...
-
Network Systems Engineer
2 weeks ago
CEdge Inc Springfield, United StatesCEdge has an opportunity for a Network Systems Engineer (Expert) , located in Chantilly, VA. If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unbelievable levels · ...
-
Network Engineer III
1 week ago
General Dynamics Information Technology North Springfield, United StatesJob Description · GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into opportunity. And our work depends on TS/SCI level cleare ...
-
Sr. Network Engineer
4 days ago
The Holston Group, Inc Springfield, United StatesJob Description · Job DescriptionSalary: · Job Description · As the Network Engineer Senior, your role is to ensure the stability, integrity and efficient operation of the in-house information systems that support the USBICES-X program. This is achieved by monitoring, maintainin ...
-
Network Security Engineer
5 days ago
Abile Group, Inc. Springfield, United StatesOverview: · Abile Group has an exciting and challenging opportunity for a Network Security Engineer on a 10 year contract providing Network and Cybersecurity services supporting an Intelligence Community customer. All the personnel on the team will work together to support trans ...
VTOC Network Engineer - Springfield, United States - teKnoluxion
Description
Overview:
Location: Springfield, VA
Security Clearance Required: TS (SCI eligibility) **This position is not open for any clearance upgrades or sponsorship.**
Certification: Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
teKnoluxion provides the Defense and Intelligence Communities technical experts in the fields of Software & Systems Engineering, Enterprise Operations, and Cloud Services Management & Consulting. Our goal is not to simply support efforts, but to ignite a technology revolution, bridging the growing technology gap between the Government and commercial space.
Are you ready to test your abilities as a VTOC Network Engineer and team member in a sophisticated enterprise exploitation environment? Would you like to make an immediate and direct impact in your job? Join a dedicated team supporting the UDS contract at NGA.
Responsibilities:What you get to do every day:
Clearance: Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration **This position is not open for any clearance upgrades or sponsorship.**
Education/Experience: Requires a bachelor's degree or equivalent experience and 2-5 years of related experience
Certification: Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
Required Skills:
What is ideal?