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Customer Success Manager - San Diego, United States - ASI SERVICES INC
Description
Job DescriptionJob Description
As a Customer Success Manager, you help create the energy and excitement surrounding our clients' products by providing innovative solutions to guide customers to the right choice.
Responsibilities of the Customer Success Manager Representative:
Aid customers by applying critical thinking to troubleshoot routine problems
Enter customer data and update pre-existing customer accounts
Drive sales by suggesting compatible products, services, and add-ons
Provide knowledgeable responses to consumer inquiries
Become well versed in compliance guidelines
Open to a flexible work schedule
Should have 1+ years of retail, customer service or hospitality experience preferred, but not required
Candidates must be over eighteen years of age and eligible to work in the United States
Customer Success Manager Key Qualifications:
Tech-savvy, proficient in Windows and macOS
Dedicated to providing an excellent customer experience
Strong communication and interpersonal skills
Organized and detail-oriented
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