ERP Functional Lead - Austin, United States - Four Hands

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    Description
    ERP Functional Lead (Dynamics 365)

    Department: Technology

    Employment Type: Full Time

    Location: Austin, Texas

    Description

    Headquartered in Austin, Texas, Four Hands is the leading global designer and wholesaler of lifestyle home furnishings. We design, manufacture, and distribute our products and support the growing needs of large retail chains, e-commerce businesses, independent regional stores, and interior designers. Four Hands has received numerous recognition and accolades, including ranking in the Inc. 5000 list 14 times and being one of Austin's Top Workplaces for 2018, 2021, 2022, and 2023 which couldn't have been possible without our employees.

    Our employees matter and so do their career. We know that they are our greatest strength. We strive to support and create an all-inclusive learning environment to equip our employees with the knowledge, skills, and abilities that will help foster their personal and professional attributes. Valuing the whole person is what Four Hands is all about.

    Four Hands is seeking an ERP Functional Lead to join our Technology team. This individual will collaborate with leaders to implement out-of-the-box business solutions for the organization. This individual will design robust solutions to scale the needs of the business and bridge the gap for desired functionalities within Microsoft Dynamics 36 (D365 F & SCM).

    In This Role
    • Partner with business leaders to define business requirements and Key Performance Indicators (KPI)
    • Develop technical specifications for the customizations and provide estimates
    • Guide and oversee developers on implementation processes
    • Perform configurations and extensions within D365 in Finance and Operations (F & SCM)
    • Develop test scenarios and test scripts to validate changes within ERP system
    • Drive seamless integration between D365 and the broader IT systems
    • Ensure D365 application response times meet the needs of the distributed global team and identify opportunities for performance improvements
    • Provide technical support and training for D365 F & SCM end-users
    • Prepare development progress updates and document ERP processes
    • Maintain centralized and accurate master data repositories (Customer, Product, etc.)
    • Configure user roles and permissions within D365 to enable the right level of segregation of duties (SOD) for end-users
    • Follow industry ERP trends and share knowledge and best practices as needed
    • Uphold our Core Values and be a valuable member of the Four Hands team
    • Other tasks as assigned by Management
    The Ideal Person
    • Bachelors Degree in Information Technology, Computer Science, or a related degree
    • 4+ years of experience working in a lead role on a global ERP implementation project (D365 F & SCM preferred)
    • Experience in Consumer Packaged Goods industry required
    • Knowledge of D365 F & SCM marketplace products and their differentiated capabilities
    • Experience with master data management and governance of user security
    • Understanding of order to cash, procure to pay, and finance business processes
    • Certification in D365 ERP and ERP business process integration is preferred
    • Strong organizational and time management skills
    • Exceptional interpersonal, collaboration, and communication abilities
    • Excellent analytical and problem-solving skills