- Collaborate closely with senior leaders on exciting business problems, actively shaping the team's strategic direction and focus.
- Drive our activation and retention goals by improving our onboarding experience, refining our promotions strategy, and revamping our loyalty program.
- Deepen our understanding of the impact of media spend on existing customers.
- Uncover customer insights and drive business impact via data-driven analyses, A/B tests, statistical models, and reporting.
- Elevate customer personas and segmentation for personalized marketing.
- Serve as a thought leader and mentor to peers for collaborative growth.
- 3+ years of relevant quantitative or technical analysis experience, preferably in marketing or e-commerce.
- Strong SQL skills for data manipulation and analysis, coupled with experience in statistical modeling (R or Python preferred).
- Proficiency in marketing attribution methods, return on ad spend, and experimental test design (A/B testing).
- Familiarity with modern data exploration and visualization tools like Snowflake, Tableau, Looker, Google Data Studio, or PowerBI (experience in Google Analytics is a plus).
- Knowledge of diverse marketing tactics including optimizing customer retention through strategies such as Email, SMS, Push, SEO/SEM, Direct Mail, and more.
- Exceptional interpersonal skills, fostering effective communication, relationship building, and collaboration across diverse teams and stakeholders.
- Independent worker with cross-functional collaboration ability and adeptness in presenting insights to stakeholders.
Senior Analyst, Marketing Analytics - Boston, United States - ezCater
Description
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers. To learn more, visit
Join our team as a Senior Analyst in Marketing Analytics, where you'll use data to drive innovation. Collaboration is key here, working closely with teams across Analytics, Marketing, Product, Engineering, and Customer Service. You'll be part of a skilled group, tackling complex challenges to strengthen our strategies.
This role is about more than just data; it's about making a real impact. In this role, you'll shape our customer strategy using advanced marketing tech. Data guides every decision, especially in marketing. If you're passionate about improving retention, measuring performance, creating impactful reports, running A/B tests, and understanding the impact of our marketing efforts on customer activity, we'd love to hear from you. Your journey to shaping the future starts now
What You'll Do:
*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
Please have fun with the Cover Letter portion of the application It does not need to follow "traditional" cover letter guidelines - we would love for you to write words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know
ezCater does not sponsor applicants for work visas or legal permanent residence.
What You'll Get from Us:
You'll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You'll also get sane working hours and great flexibility around work/life balance.
Have people in your life - of any age - who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.
Oh, and you'll get all this: Market salary, stock options that you'll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you're in one of our offices, and knowing that you helped get this rocket ship to the moon.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.
For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
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