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  • Operations Control Center Specialist - West Palm Beach - Health Care District of Palm Beach County

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    Description

    The Trauma Hawk Operations Control Center Specialist plays a crucial role in ensuring the safe, reliable, and efficient operation of our FAA Part 135 Helicopter Air Ambulance Program. This specialist is responsible for analyzing adverse/hazardous weather, weight & balance, aircraft & crew readiness, and collaborating with the Pilot in Command to finalize the flight plan.

    Key Responsibilities:

    • Monitors, answers, interprets, prioritizes, and dispatches from Palm Beach County Fire Rescue (911 calls) and local hospitals for calls received.
    • Computes the amount of fuel required for the safe completion of flight according to type of aircraft, distance of flight, maintenance limitations, weather conditions, and minimum fuel requirements prescribed by federal aviation regulations.
    • Analyzes weather data to determine safe and cost-effective flight routes.
    • Prepares flight plans containing information such as maximum allowable takeoff and landing weights, weather reports, field conditions, NOTAMS, utilizes the District's risk assessment procedure.
    • Reviews all available information concerning that flight, including current inspection status and aircraft discrepancy log, M.E.L. deferral log, and maintenance release, if appropriate.

    Requirements:

    • A High School diploma or equivalent is required, a Bachelors Degree is desired.
    • Familiarity with dispatching and call-routing software, global positioning system, database, and aviation ground support software; knowledge of meteorology, aircraft navigation, instrumentation systems, landing/takeoff and emergency procedures, and FAA regulations and laws.
    • Must have a working knowledge of all applicable regulatory requirements.
    • A Non-flying position and does not require a Commercial Pilot/Airline Transport Pilot Helicopter and Medical Certificate. The current or previous holding of a Commercial Pilot or Airline Transport Pilot Certification is desired.

    Estimated Salary: $60,000 - $80,000 per year


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