Intern, Process Improvement - Schaumburg
8 hours ago
Job description
About ISACAISACA ) champions the global workforce advancing trust in technology.
For more than 55 years, ISACA has empowered its community of 195,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech.
With a presence in more than 195 countries and with more than 230 chapters worldwide, ISACA offers resources tailored to every stage of members' careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world.
Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals.
OverviewAbout Our Summer Intern Program
Are you ready to kick-start your career? ISACA's Intern Program offers rising juniors and seniors, as well as graduate students, hands-on experience and meaningful projects that drive impact.
At ISACA, you'll dive into real projects that matter while sharpening essential skills like communication, emotional intelligence, and time management through our tailored development program.
From leadership panels and speed networking sessions to job shadowing and team-building events, you'll have countless opportunities to grow your network and learn from industry experts.
Take the first step toward a bright future—join us, build your career, and make connections that last a lifetimeProgram Dates:
June - August 21, 2026
Responsibilities
You will be working closely with our Customer Success Operations Process Improvement team by supporting tasks such as research, data clean-up or analysis, and administrative tasks that support the team's core functions.
Specifically In This Internship, You Will
Support data entry, validation, and reporting/analysis relating to our cross-functional processes and process improvement initiative efforts, as well as other projects across Customer Success Operations
Ensure consistency by applying template formatting, tags & labels, permissions & rules, and other elements across cross-functional processes & process improvement initiative work
Leverage and enhance AI-related process improvement initiative projects
Support documentation workflow mapping exercises
Provide ad-hoc support to drive forward Customer Success Operations projects
Qualifications
Required Field of Study
Pursuing a bachelor's or master's degree, preferably in fields including or related to: Business Management or Operations, Project Management
Skills And Attributes Required
Strong verbal communication
Organization & Time Management
Professionalism
Sense of urgency
Deep Curiosity and Inquisitiveness
Proactive – consistently thinking about the bigger picture and what comes next
Confidence in leadership or facilitation role
Team-first mentality & collaborative approach
Adaptable & Agile
Problem-Solving Skills
Keen attention to detail & due diligence
Critical Analysis - ability to identify the most important information, evaluate its relevance, ask clarifications, draw connections, and create a concise summary, both written and visual formats
Ability to work independently & self-govern productivity within projects & assignments
Nice to Have:
experience using Atlassian (Confluence, Jira), SharePoint & other Microsoft-based tools (including Copilot), AI tools
Location
We strongly prefer candidates who can commute to Schaumburg, IL for orientation as well as 3–5 in person meetings throughout the summer.
Equal Opportunity Employer (EEO)
ISACA is proud to be an equal opportunity employer.
ISACA is committed to building an environment of diversity, equity, and inclusion where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, age, ancestry, disability, genetic information, citizenship, sexual orientation, veteran status, marital status, familial status, military discharge status, or any other characteristic or status protected by federal, state, or local law.
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