- Maintains a calm demeanor during periods of high volume or unusual events
- Make decisions and solve problems in the interest of 100% guest satisfaction
- Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems
- Concord and Brand operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
- Maintains a clean and organized workspace
- Maintains regular and punctual attendance
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
- Comply with brand and corporate dress code
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Concord's associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
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Description
We are hiring Hotel Restaurant/Food Service ServersWe are looking for people that have a passion to serve others Working at our food service outlets means you are many times the first or last greeting our guest receives in the day Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
The Server performs guest service in the dining room, bistro or food service outlet by making sure that all dining room guests are seated at clean and properly set up tables, that all guests receive prompt attention, have their orders promptly prepared and served, and that tables are cleaned and ready for the next guests. The server cheerfully serves guests, takes food orders and provides follow up for satisfaction. The server has thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.
Responsibilities and essential job functions include but are not limited to the following:
