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Business Consultant - Alexandria, United States - Istituto Marangoni
Description
Title:
Business Consultant
Location:
REMOTE
Duration: 2 Years
Position Overview:
As part of the Client Professional Services team, the HRP Business Consultant is a client-facing role which guides our customers through their implementation of our software.
This position requires a candidate to perform the responsibilities of a Computer Software / Systems Analyst to include but not limited to creation, redesigning/modification and testing of configured computer software, used to auto-pay healthcare claims.
The Business Consulting team drives projects through billable business consulting and advises our customers on optimization of their HealthRules Payer instance based on the analysis of the customer's requirements.
The Consultant will be expected to review all aspects of an implementation design requirements and undertake system software code changes, quality assurance and testing, documentation of configuration artifacts and occasionally assists with training.
Business Consultants also support tier 1 troubleshooting and root cause analysis, along with proof-of-concept configuration to support optimal use of HealthRules Payer.
Your Impact:
Serve as a software expert for the customer during their implementation and during SOW projects
Responsible for proactively conducting interviews with all stakeholders to elicit detailed functional and system software requirements and managing the requirements throughout the course of the project
Assess the current state of the customer's environment
Identify and track product gaps
Create action item list and issue list
Complete business specification stories including acceptance criteria
Apply systems analysis techniques and procedures, including consulting with Customer SMEs (system users), to determine software or system functional specifications as pertaining to HRP software
Gather and document requirements to design.
Based on design requirements, develop/build code related modifications (system configurations) to claims payment computer software, based on user specifications
Write HRL (proprietary software application language) statements to program application behavior based on customer business requirements.
Build/develop code changes to configure the product software and address the needs of end users, using product specific software code across multiple work streams.
Undertaking testing and QA activities to test codeDevelop manual and automated scripts to carry out functional and regression testing
Migrate newly created software protocols for claims payment between customer environments, including promotion to Production environment as part of go-live cutover and testing activities
Assist in the preparation and delivery of training materials
Work closely to support project members and various project teams
Work closely with stakeholders (i.e. business unit personnel, business experts, other technical staff, vendors, and contractors) to understand and document business and system requirements
Responsible for post implementation support as needed including troubleshooting
Responsible for ensuring unique customer needs are properly translated into business terms and communicated across all applicable domains
Consult with customer to create custom code or enhancement requirements using test-driven development methodology
Perform all job functions consistent with Client policies and procedures, including those which govern handling PHI and PII
What You Bring:
10+ years of healthcare experience
3-5 years prior consulting experience in a client facing environment
3-5 years prior experience configuring HealthRules Payer
Strong experience with writing the HRL software code and testing
Experience with health plan claims and benefits administration software
Strong business acumen and ability to guide conversations and advise on best practices
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Experience with Jira and Salesforce
Job Location:
Client site and virtual
Travel:
Up to 50% travel as needed
4-year bachelor's degree strongly desired but can substitute 10+ years of relevant experience
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