Remote Student Re-Enrollment Advisor - Orlando
3 hours ago
Job description
Overview
Join a student‑focused team where you'll play a crucial role in helping future graduates restart their journey with confidence and excitement. As aRemote Student Re-Enrollment Advisor, you'll guide students through essential pre‑start steps, spark engagement, and keep them motivated from first contact to day one. You'll collaborate with Financial Aid, Housing, and campus teams to clear obstacles, streamline their path, and ensure every student feels supported and ready to begin. If you love fast‑paced work, meaningful impact, and building relationships that matter, this role is for you
** This a temporary position **
What We Offer
- $25 - $28/hr
- PAID training
- Fully Remote
Responsibilities
Support Student Onboarding: Serve as the primary contact for graduate re‑enroll, transfer, and program‑change students, guiding them through all steps required to successfully begin their program.
Drive Completion & Show Rates: Proactively reach out to students to ensure all documents, forms, and requirements are completed on time—educating, motivating, and keeping them focused on their start date.
Coordinate Financial Aid & Housing Steps: Schedule TimeTrade financial aid appointments, direct students to FAFSA support resources, verify completion of required forms, and assist with housing coordination and scholarship documentation.
Collaborate to Remove Barriers: Work closely with Financial Aid, Scheduling, Housing partners, and Student Development Advisors to troubleshoot issues, provide solutions, and ensure students stay on track.
Maintain Accurate Records & Communication: Document interactions, update multiple systems of record, summarize next steps, and deliver clear, compassionate communication at every touchpoint.
Qualifications
Education/Experience
- HS Diploma or GED (required)
- Minimum of 2 years experience in student services, enrollment or admissions would be ideal
- High-volume outreach and record management experience. Experience using TimeTrade or other appointment-scheduling platform would be a plus
Skills
- Excellent listening, interpersonal, and communication skills
- Present ideas in a clear and compelling manner, both verbally and in written format
- Strong attention to detail with the ability to work in a fast paced environment
- Basic to intermediate level proficiency with productivity software (MS Office), CRMs or high-volume scheduling systems
It's all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy
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