Representative, Business Development - Birmingham
1 day ago
Job description
Summary
As a Business Development Representative - SCSI, you will be responsible for profitably adding new commercial and small industrial customers and expanding gas utilization of existing customers while preventing load losses to competitive energies.
Provides comprehensive coverage of assigned sales territory; keeping abreast of new construction projects and all other activities related to gas sales to commercial and small industrial customers.
Company OverviewWe are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.
And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:
Adaptability:
We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.
Collaboration:
We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone's input is welcomed.
Ownership:
We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.
By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.
Duties and Responsibilities
Attract new multi-unit housing, commercial and small industrial customers by developing short and long-term departmental strategic goals, building key customer relationships with developers, business owners, architects, engineers and real estate brokers, identifying business opportunities and maintaining an extensive knowledge of current market conditions
Handle a large sized/high volume territory and is responsible for medium to large sized key accounts to ensure customer satisfaction
Identify market influencers (contractors, developers, business owners, architects, engineers & others) and successfully position the Company to earn business by communicating a value proposition and assisting with the selection of gas equipment, preparation of first cost, operating cost and life cycle cost analyses for various fuel and equipment types as necessary for customer presentations
Act as a critical point of contact with customers between internal departments, negotiate terms of contracts with customer and assist in scheduling activities when necessary.
Participates in planning meetings with other business development personnel for the purpose of identifying new opportunities, coordinating sales efforts, identifying equipment options and communicating energy solutions to developers.
Profitably convert commercial customers to natural gas from alternative fuels through prospecting, performing energy studies and giving presentations.Possess a strong knowledge of the natural gas market and develop skills centered on specialized technologies as assigned by the department manager.
Utilize internal lead generation systems, other departments and all tools necessary to identify opportunities to streamline projects/opportunities.Understands and successfully communicates natural gas benefits, rebates and processes to customers including conducting internal and external educational training as needed.
Works cross-functionally with other departments to develop marketing materials promoting natural gas equipment for multi-unit housing and commercial use.Assist in special projects as assigned and communicate project status and results to staff and management
All other duties as assigned
Essential Characteristics
Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality.
Ability to lead by example in support of the company's essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual's unique skills and perspectives.
Ability to work through multiple company processes to ensure desired business results.Must demonstrate strong examples of "We Collaborate and "We Advance" behaviors.
Must demonstrate ability to be diplomatic with internal partners and external customers/business partners.
Ability to work independently and manage time effectively in order to meet individual goals and deadlines.
Ability to understand and drive factors that generate profitable new business growth.
Ability to lead project management approach to delivery of new business projects to ensure timely and accurate construction that meets the needs of customers.
Ability to understand and engage with multiple functions and processes throughout Spire, external to the business development and economic development department.
Ability to discuss with contractor, projects and customers basic operational function, energy usage and installation of multiple types of natural gas equipment.
Ability to represent Spire to external customers.Ability to develop a high-level understanding of Spire's natural gas system, including infrastructure, operational pressures, metering facilities and back office functions.
Ability to understand and communicate Spire's rate structure in all geographies of responsibility.Supervisory Responsibilities
N/A
Required Education (certifications, licenses)
Bachelor's Degree in Business or Engineering related, required.
Salesforce experience, preferred.
Valid driver's license, required.
Required Knowledge, Skill And Abilities
3+ years of sales or equivalent experience directly interfacing with customers preferred.
Knowledge of the gas industry rates and tariffs as well as bill calculation, computation of gas consumption & revenue.
Familiar with residential & commercial construction schedules.
Knowledge of natural gas installation codes and standards.
Strong understanding of various types of heating and water heating equipment for multi-housing and commercial facilities & a general understanding of various meter types.
Ability to read and interpret construction documents and architecture plans.Physical demands, environment and schedule
Performed remotely in the field at C&I facilities, in the company vehicle, on construction sites and sometimes in a shared office environment.
Minimal overtime/travel required.
Posting Requirements
Spire accepts online applications through our career site at
Posting requirements:
The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity Employer.
We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual's race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws.
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