- Evaluate current office workflows and identify improvement opportunities
- Design and implement practical, easy-to-follow processes and standard operating procedures
- Participate directly in office processes to support adoption and execution
- Help reduce rework, delays, and manual effort
- Support and improve use of core systems, including:
- Accounting software (QuickBooks)
- CRM / project management platforms
- AP and document management tools
- Assist with configuration, testing, and training
- Ensure systems align with real-world workflows
- Support accuracy and timeliness of job costing, invoicing, and AP workflows
- Assist with data review and process controls
- Help improve coordination between estimating, operations, and accounting
- Lead and support administrative staff through hands-on guidance
- Train team members on workflows and systems
- Balance delegation with direct involvement when needed
- Help define and track KPIs related to office efficiency
- Use data to evaluate process performance and recommend improvements
- 5+ years of experience in office operations, process improvement, or accounting (construction or field-based industry experience strongly preferred)
- Experience working directly within operational processes
- Familiarity with construction job flow and financial workflows
- Comfortable managing staff while remaining actively involved
- Strong organizational and communication skills
- Ability to work in-office, full-time
- Hands-on role with real impact on operations and efficiency
- Support from ownership and leadership
- Opportunity to help build scalable systems as the company grows
- Competitive salary based on experience
- Bonus potential
- 401k with employee match
- BCBS health insurance
- Paid time off and holidays
- Long-term growth opportunity
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Office & Process Improvement Manager - Downers Grove - Construction Management Corporation of America
3 days ago
Description
Position Summary
We are seeking a hands-on Office & Process Improvement Manager to help improve efficiency, accuracy, and consistency across our office operations. This role is ideal for someone who enjoys working directly in processes while also leading and supporting a small administrative team.
This is a working manager role that requires active participation in daily workflows—not a strategy-only or advisory position.
What You'll Do:
Process Improvement & Execution
Systems & Tools
Accounting & Operational Support
Team Leadership
Metrics & Continuous Improvement
What We're Looking For
Why Join Our Team
What We Offer
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Continuous Improvement Manager
Only for registered members Westmont
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Continuous Improvement Manager
Only for registered members Westmont, IL
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Office & Process Improvement Manager
Only for registered members Downers Grove, IL
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Office & Process Improvement Manager
Only for registered members Downers Grove
-
Continuous Improvement Manager
Only for registered members Hillside
-
Continuous Improvement Manager
Only for registered members Hillside, IL
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Manager, Continuous Improvement
Only for registered members Franklin Park
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Manager, Continuous Improvement
Only for registered members Franklin Park
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Manager, Continuous Improvement
Only for registered members Franklin Park
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Manager, Continuous Improvement
Only for registered members Franklin Park, IL
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Manager, Continuous Improvement
Only for registered members Franklin Park, IL
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Continuous Improvement Manager
Only for registered members Chicago
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Performance Improvement Manager
Only for registered members Chicago
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Continuous Improvement Manager
Only for registered members Chicago
-
Continuous Improvement Manager
Only for registered members Lincolnshire
-
Continuous Improvement Manager
Only for registered members Cary
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Continuous Improvement Manager
Only for registered members Des Plaines
-
Continuous Improvement Manager
Only for registered members Buffalo Grove
-
Continuous Improvement Manager
Only for registered members Chicago
-
Process Improvement Manager
Full time Only for registered members Chicago