Customer Service Representative - Shelby, United States - Personnel Services Unlimited

Description

Job Description

Job DescriptionAbout the Role:
Personnel Services Unlimited is seeking a Customer Service Representative for our client in Shelby, NC. This long-term opportunity could lead to a permanent hire. The position is full-time, Monday through Friday, and pay is $16.00 per hour.Responsibilities Include:

• Respond promptly and professionally to client inquiries via phone or email.
• Maintain positive client relationships as the primary contact.
• Stay updated on products, services, and customer service policies.
• Resolve client disputes and issues efficiently.
• Collaborate with internal teams and provide support to clients regarding various needs.

Job Skills and Requirements:

• 3+ years of client service experience or equivalent.
• High School Diploma or GED required.
• Proficiency in Microsoft Office suite and the ability to create/update various documents.
• Strong written and verbal communication skills.
• Excellent customer service skills, both over the phone and in person.
• Ability to manage time efficiently, make decisions, and maintain professionalism in stressful situations.

PSU's Benefits: Health/Life Insurance, Holiday & Vacation Pay, Referral Bonuses, Weekly PayInterested? Qualified candidates can Apply Directly now. Questions? Call our visit our Shelby office for more information about this role and others.Personnel Services Unlimited is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.