Per Diem Patient Care Coordinator - Greenbrae, United States - Optum
Description
Optumis a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.Come make an impact on the communities we serve as you help us advance health equity on a global scale.
Join us to startCaring. Connecting. Growing together.
This position is per diem.
Employees are required to work any shift between the hours of 7:00 AM - 5:00 PM PST Monday- Friday including the flexibility to work occasional overtime and weekends based on business need.
Our office is located at250 Bon Air Road, Greenbrae, CA
We offer 3 weeks of paid training.
The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities:
Notifications to payers of inpatient stays
Obtaining authorizations for inpatients and/or observation patients while in house and documenting in the EMR
Monitoring and actively working EMR work queues for account activity needs
Responsible for obtaining all demographics and insurance information
Point of service collections
Providing information
Answering phones
Other duties pertinent to optimal patient experience, patient flow, and efficient staff utilization are also expected
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
1+ years of registration/ patient access experience
1+ years of experience working with healthcare insurance / payers
1+ years of experience in customer service or related call center environment
Ability to perform basic mathematics related to payment calculation
Ability to successfully complete the Patient Access training classes and demonstrate proficiency of the material
Ability to work any shift between the hours of 7:00 AM - 5:00 PM including the flexibility to work occasional overtime and weekends based on business need
Must be 18 years of age or older
Preferred Qualifications:
Bachelor's Degree (or higher) in Healthcare Administration, Business Administration, Finance, Accounting, OR a related field
2+ years of experience in a hospital patient registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and / OR other revenue cycle - related role
Understanding of insurance benefits
Basic knowledge of ICD and CPT terminology
Understanding of medical terminology
Understanding of insurance policies and procedures
Working knowledge of medical terminology
Experience in requesting and processing financial payments
Knowledge of charity care programs as well as the various government and non - government programs
Soft Skills:
Ability to think and act; decisiveness, assertiveness, with ability to achieve results quickly
Ability to learn, understands, and applies new technologies, methods, and processes
Ability to be a self - starter and work independently and as a team to achieve a common goal
High sense of responsibility and accountability; Takes ownership and initiative
Results - oriented with an eye toward the end - goal and business results as the objective
Adaptable and flexible, with the ability to handle ambiguity and sometimes changing priorities
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Optum360 and our client organization(s)
Professional demeanor and positive attitude; customer service orientation
Proficient computer skills
Proficient data entry and typing skills
Basic verbal skills required to take direction from leadership and collaborate with co - workers to perform job function
California Residents Only:
The hourly range for California residents is
$16.54 to $32.55
per hour
.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
UnitedHealth Group complies with all minimum wage laws as applicable
.
In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .#RPO #RED
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