General Manager - Avon - Crash Champions

    Crash Champions
    Crash Champions Avon

    3 days ago

    Description
    Champions Do More

    As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S.

    The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S.

    Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert .

    For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First.

    Welcome to Crash Champions. We Champion People.
    Responsibilities
    Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs

    Labor assignment and production management:
    Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint

    Teammate support:
    Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
    Monitor and attain production goals and standards: Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
    Complete shop payroll and staffing in a timely manner: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave

    Manage daily production flow:
    Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
    Write DRP complaint estimates (as needed): Write complete estimates after full disassembly and damage discovery, update CE's estimates as needed, and lock final estimates

    Team acquisition, coaching and development:
    Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities
    Qualifications
    Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
    Aptitude in decision-making and problem solving
    Ability to lead and work collaboratively with others to meet shared objectives
    Demonstrated ability to meet deadlines and achieve successful results
    Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
    Proficient with Computers and other technology
    Valid driver's license required
    Benefits
    The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
    Medical Insurance
    Dental Insurance
    Vision Insurance
    Group Life Insurance
    Disability Insurance
    401k Retirement Plan with match
    Referral Bonus ("Cash From Crash")
    5 Paid Holidays
    We are committed to providing competitive compensation for this role.

    The actual offer will be based on various factors, including but not limited to:
    job related knowledge, skills, experience, relevant certifications and qualifications.
    In addition to the compensation range listed, this role may also be eligible for performance-based bonuses.
    The compensation and benefits information is accurate as of the date of this posting.

    The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

    Submit a Referral
    Posted Min Pay Rate

    USD $75,000.00/Yr.
    Posted Max Pay Rate

    USD $134,700.00/Yr.
    ID
    Category

    Operations Management
    Position Type

    Regular Full-Time

    Location :
    Postal Code

    44011

    Location :
    Address

    38401 Chester Rd.
    Remote

    No
    Posted Min Pay Rate

    USD $75,000.00/Yr.
    Posted Max Pay Rate

    USD $134,700.00/Yr.
    Prioritization

    Tier 1 – Priority

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