Social Work Case Manager - Kansas City, United States - The University of Kansas Health System

Description

Position Summary

/ Career Interest:The Inpatient Social Work Case Manager has responsibility to provide care/service safely and efficiently for a full range of services to patients of all ages and their families. Primary role is to collaborate, communicate and facilitate coordination of services post-hospitalization as established by the healthcare team and executed by the case manager. Responsible for the psychosocial assessment of patients, for post hospital discharge needs including home care, nursing home placement, durable medical equipment, financial assistance, counseling, and other community resources. Ensure appropriate decision makers are informed of and involved in treatment planning. Apply pertinent state and federal regulations regarding discharge planning and reporting requirements.

The Inpatient Social Work Case Manager identifies, monitors, and reports opportunities for quality and performance improvement to the appropriate department. The Social Work Case Manager takes an active role in performance improvement activities as it relates to their area of assignment.

Responsibilities:

Takes personal responsibility for completing assigned activities and seeks new opportunities to provide high-quality work/service; looks for ways to improve individual performance

Is clear about daily tasks and shows a flexible, proactive approach to accomplishing responsibilities in the face of changing situations (e.g. patient emergencies)

Shows respect in every interaction and builds trust; demonstrates adherence to code of conduct

Shows willingness to learn new technologies, tools or systems, and is eager to gain new skills

Understands personal and practical needs of all customers and takes appropriate action to meet expectations for quality care and/or service

Has self awareness of own behaviors; makes changes in behavior to improve the service experience; is aware of how personal actions affect the customer experience; adjusts personal behaviors as needed to meet or exceed customer expectations

Demonstrates the ability to work effectively within and across work units to deliver the best customer experience

Plans daily routine to properly organize tasks and demonstrates the flexibility to meet immediate customer needs effectively and efficiently

Proactively asks open-ended questions to clarify and resolve underlying issues; escalates issues promptly and responsibly as necessary

Allocates time appropriately to effectively handle multiple priorities and varying workload

Demonstrates stewardship through the identification and appropriate use of available resources (time, equipment and supplies)

*Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

*Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

JOB REQUIREMENTS

Required:

LMSW or LSCSW

Kansas Social Work license

Master's Degree in Social Work

Preferred:

Experience in a health care setting preferred

Time Type:

Job Requisition ID:

R-16291