Ocean Import Agent - Franklin, United States - Expeditors International

Expeditors International Franklin, United States

1 week ago

Description

**Ocean Import Agent**

9675 S 54th St, Franklin, WI 53132, USA

Full-time

**Company Description**

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

**Job Description**

Ensure smooth and timely freight process flow

Ensure accurate and timely data entry into our operational system

Track and Trace Ocean Import Files and reporting

Ensure timely delivery of cargo to customer

Ensure accurate and timely client and vendors billing.

Interact with our customers in arranging their international shipments, meeting customer service standards.

Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).

Meet compliance at all times to regulations internal and external in accordance with government regulations.

Understand department process flow, and looking for best practices to improve operational efficiency and productivity

Ensure all customers standard operating procedures in place and updated in the SOPs

Meet KPI standards in accordance with the Companys procedures

Overseas communications, timely responses to emails and requests (internal and external)

**Qualifications**

Six months to one year related experience and/or training; or equivalent combination of education and experience.

Thorough understanding of ocean shipment documentation process a plus

Operations/Industry knowledge preferred but not required

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively

communicate clearly and concisely to obtain positive results.

Pro-active, strong organizational skills.

Proven analytical skills

Good computer skills (Excel, Word).

Fluent in English (written & oral)

**Additional Information**

All your information will be kept confidential according to EEO guidelines.

**Job Location**

Ocean Import Agent

9675 S 54th St, Franklin, WI 53132, USA

Full-time

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