Social Service Assistant - Youngstown, United States - Family & Community Services

Description

Social Service Assistant
Veterans Haven
Part-Time
$15/hour


GENERAL STATEMENT OF DUTIES:

The Social Service Assistant will be responsible to the manager of the locality within which they are employed and work in conjunction with the Senior Support staff to provide a safe and stimulating environment for residents.

They will be expected to work within the policies and procedures of Family & Community Services and work toward the maintenance of excellent service standards and professional practices;


ESSENTIAL RESPONSIBILITIES:

• To assist in the efficient running of the facility and its therapeutic programming and other general duties associated.
• Answering phones, directing inbound phone calls and taking messages.
• To keep front office organized.
• Make and track a list of office and facility supplies. (As needed)
• Check Fire Extinguishers monthly.
• Conduct Fire drill monthly.
• Check and log all facility refrigeration temperatures accordingly. (As needed)
• Prepare rooms for incoming residents.
• Contact vendors regarding HVAC, pest control and other facility needs. (As needed)
• Maintain and update medication logs.
• Receive, log and process donations.
• Complete check requests. (As needed)
• Prepare meals, on occasion, for residents.
• Track therapeutic attendance.
• Complete contact summary and address the potential client inquiries, and make referrals.
• As assigned by Case Manager, complete intake paperwork, gather identification and file resident documentation.
• Assist residents to communicate and liaise with various agencies to secure appointments. (E.g. veterans services, Department of Veterans Affairs, Housing Authority, Department of Job and Family Services, probation services, etc....).
• Accompany residents to appointments with any of the above agencies if necessary. (As needed)
• Promote anti-discriminatory practice ensuring that no resident is discriminated against on the grounds of race, class, gender, religious beliefs, disability, or sexual orientation.
• To be able to adapt to the environment you are working in, this could be part of a team or own initiative in a variety of settings.
• To provide a level of support necessary to ensure all residents experience an improved quality of life (e.g. leisure facilities, social skills, enabling informed choices, and therapeutic skills).
• To attend staff meetings and trainings as required by management.
• To foster positive working relationships with other staff members.
• Maintain up-to-date knowledge of internal fire regulations and procedures and any other emergency procedures ensures health and safety standards are maintained.
• Report timely for all assigned shifts.
• Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
• Other duties as assigned.

MINIMUM EDUCATIONAL/


LICENSURE REQUIREMENTS:
CPR/First Aid Certification preferred.


MINIMUM EXPERIENCE REQUIREMENTS :
Experience working in crisis intervention preferred.


PHYSICAL REQUIREMENTS:
N/A

PI b