Hotel Night Auditor - St Paul, United States - growroseville

Description

Full-Time Hotel Night Auditor at Best Western Plus White Bear Country Inn Available Openings: 2 Posted Date: July 25, 2021 Industry: Hospitality, Customer Service Pay Type: Hourly Compensation: $ $16.00 an hour Education Level: High School **Responsibilities**

Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay

Respond to guest complaints, requests and emergencies

Reconcile all accounts in a timely manner

Verify that all EOD work has been performed by other departments

Schedule guest wake-up calls and reservations for the following day

Respond to guest inquiries, concerns and complaints as needed

Answer phones and place reservations

**Qualifications**

Ability to Commute/Relocate:

White Bear Lake, MN 55110: Reliably commute or planning to relocate before starting work (Required)

Education:

High school or equivalent (Preferred)

Experience:

Hotel Experience: 1 year (Preferred)

Front Desk: 1 year (Preferred)

Hotel Night Audit: 1 year (Preferred)

Shift Availability:

Night Shift (Required)

Excellent communication and math skills

2+ years' experience in customer service or hospitality

Able to learn computer functions and other on-the-job skills

Strong eye for details

Good problem-solving skills

Ability to multitask

Solid customer service skills

Strong written and verbal communication skills

Exceptional customer service skills