service advisor - Cincinnati, OH
1 month ago

Job summary
To be successful in this position this person must become the advocate for the customer,focusing on the customer's experience.++
Responsibilities
*Communicates effectively with all business contacts*Maintains a professional appearance,+safe working habits,and compliance with all company policies.*+- Interviews the customer to get as much information about the repairs needed
- Identifies and communicates to the customer prior to opening any repair order who is responsible for paying for the repairs
- Maintains an empathetic view of our customers distress; works to create customized repair strategies to minimize our customers downtime and creates+the best value for their overall spend+
Job description
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