Clinical Case Manager II - Grand Rapids - D A Blodgett - St. Johns

Description

Enhanced Foster Care
Clinical Case Manager II
Job Summary and Job Description
JOB SUMMARY
Job Title: Clinical Case Manager II
Department: Enhanced Foster Care
Reports To:Clinical Treatment Coordinator
Beginning Pay Range: $49, $55,250.00
Classification: Full Time Salaried- Exempt
D.A. Blodgett- St. John's
D.A. Blodgett- St. John's provides a continuum of care with comprehensive services, including counseling, foster care, adoption, mentoring and residential care. These programs are built on our core belief, backed by research, that as long as children can be safe, they do best when they are with their families. D.A. Blodgett- St. John's primarily serves children, youth and families in the greater Grand Rapids area, and some programming throughout the State of Michigan. D.A. Blodgett- St. John's is dedicated to providing an inclusive and welcoming experience for all children, all families and all individuals.
MISSION STATEMENT: To help children and empower families by providing safety, advocacy, and support.
VISION: A safe, nurturing home for every child, a supportive community for every family.
VALUES:

• Exceptional Service: Client-focused and teaming at the center of our work.
• Equity, Diversity, & Inclusion: All are welcomed, valued, and belong.
• Excellence: Ongoing commitment to learning and improvement.
• Integrity: Responsibility and ownership of our actions and results.
• Creativity: Imagination, innovation, and intelligent risk taking.
• Passion: Relentless positive energy toward our mission and vision.

SANCTUARY COMMITMENTS:

• Nonviolence: Maintaining safety for all members of the community.
• Emotional Intelligence: Managing emotions so we don't hurt ourselves or others.
• Social Learning: Together we accomplish more, we care for one another.
• Democracy: Everyone has a voice, not necessarily a vote.
• Open Communication: Respecting and sharing ideas of our team.
• Social Responsibility: Say what you mean, don't be mean when you say it.
• Growth & Change: Creating hope for ourselves and the people we serve.

POSITION SUMMARY
The Clinical Case Manager II provides intensive targeted and coordinated planning, linking, training and advocacy support to youth ages 0-18 and foster families to preserve placement. The focus of services is to stabilize the child(ren) who is/are experiencing significant emotional and/or behavioral regulation issues leading to consideration of residential treatment OR to facilitate their discharge from residential treatment. The Clinical Case Manager is responsible for ensuring children and foster families are assessed, monitored, and engaged in a service plan designed to enhance stability, wellness, and growth. This includes facilitated referrals for and monitoring of behavioral health or other therapies for the child, information, skill building and support for foster parents, and coordination with education and other community systems. As caseload permits, this level II position also assists with therapy and case management cases in the Behavioral Health Team. The EFC Clinical Case Manager II reports directly to the Clinical Treatment Coordinator.
ESSENTIAL RESPONSIBILITIES

• Provide services to a maximum caseload of eight EFC-authorized children, according to an Initial Service Agreement (ISA)
• Complete monthly face-to-face contact expectations with families based on level of care.
• Complete Clinical Pathways screening process for assigned children.
• Screen and assess for behavioral health or other service needs, facilitate referral for necessary services, and help to remove barriers to service access and engagement.
• Able to meet clients and their foster families in non-traditional settings, (i.e. client's home or public place that can accommodate privacy) during hours that meet the family's needs.
• Maintain weekly contact with the assigned Behavioral Supports Specialist (when applicable) to support his/her role in achieving the child's goals of improved and appropriate behavioral, emotional, social, and/or educational functioning.
• Work collaboratively with foster care staff, agencies, programs, services, and individuals who have important roles in the child's life situation. Communicate with each service provider to monitor a child's progress in treatment or other services and assure coordination of all services to the child. Coordinate and collaborate with the educational system, maintaining regular contact with the child's school.
• Provide information, skill building opportunities and support to Foster Parents to increase their confidence and capacity caring for the unique needs of the child(ren) in their home.
• Identify and analyze any identified issues in services, school and/or the foster home and develop a plan of response; engage foster care staff, service providers, foster parents, school personnel and others as necessary to facilitate successful resolution.
• Participate in weekly team/peer meetings and at minimum monthly individual supervision with demonstrated ability to implement feedback from supervisor.
• Participate in 24-hour system of crisis intervention and support, including detailed information to access after-hours support; assist with safety planning; assure on-call staff have relevant and up-to-date information to assure appropriate and effective response.
• Convene and facilitate Care Coordination sessions as necessary, but no less than monthly.
• Facilitate Initial Service Agreement with all involved persons and agencies no less than monthly.
• Provide recommendations regarding changes in level of care.
• Complete all necessary initial documentation and quarterly reports according to agency, accreditation, contract, licensing, and other regulatory stands by due dates.
• Attend and testify, as requested, at all court hearings on assigned cases. If a youth is placed in an Enhanced Shelter Home, clinical case manager will do the following:
• Participate in weekly ESH call and provide updates on placement efforts.
• Maintain daily phone or email contact with caregivers and youth.
• Conduct a minimum of two face-to-face visits with the caregiver and youth per week.
• Complete a safety plan for both the youth and the caregiver within 72 hours of admission to an ESH, documenting the plan on the Initial Safety Plan Form.
• Complete Assessment Report, which includes individual youth caregiver safety plans, by day seven and weekly thereafter

Tasks required for Behavior Support Specialist Role of EFC:

• Implement designated portion of the service agreement.
• Create and maintain a schedule with assigned children and families; provide schedules to assigned EFC CCM.
• Communicate with assigned EFC CCM to each case at least weekly to discuss goals, progress and/or concerns specific to each case. Contact Clinical Treatment Coordinator and EFC CCM with any urgent safety or service concerns.
• As needed by Behavioral Health team and based on capacity, clinical case manager will service Home-Based, Case Management, and Outpatient cases from network 180. When this occurs, the following tasks will need to be completed:
• Meet monthly unit expectations for assigned level of care.
• Complete intake forms, interim plan, assessment, individual plan of service, service plan reviews, and discharge summaries by contractual due dates.
• Complete progress notes within 7 days of service delivery
• Utilize a variety of therapeutic treatment models, skills, and interventions that best fit a client's individual needs and/or family's needs based on your level of training. A preference should be demonstrated towards the use of evidence-based therapies (i.e. Applied Behavior Analysis, Cognitive Behavioral Therapy, Motivational Interviewing, and Dialectical Behavior Training).
• If contacted during business hours, therapist would assess and complete a crisis screen for safety planning and/or potential hospitalization. Additionally, therapist would be expected to occasionally assist with covering on-call during afterhours when there are unfilled weeks on on-call schedule because of vacancies.
• Complete agency required expectations such as timesheets and mileage reimbursement by required deadlines. Additionally, the case manager should keep Outlook calendar up to date with client appointments.
• It is expected that the case manager will work at least 40 hours per week.
• Will complete a minimum of 24 child and family training hours per calendar year. Other responsibilities shall include those set forth in agency personnel policies as amended.

Supervision Received: Specific Direction - Follows established work procedures. Receives periodic checks for performance. Refers unique questions/conditions to immediate supervisor.
Supervisory Responsibilities: No supervisory responsibilities.
MINIMUM QUALIFICATIONS
QUALIFICATIONS

• Master's degree required in Social Work, Counseling, Psychology, or Marriage & Family Therapy.
• License to practice mental health therapy in the State of Michigan. If temporary or limited licensed, must be completing steps towards full license.
• Acceptance of supervision to improve engagement and case management skills.
• Must possess a strong knowledge of child development and be trauma informed.
• Knowledge related to foster and adopted children and families is preferred.
• Training and the ability to provide effective individual, family, and group therapy skills. The ability to assess the implement crisis intervention skills and safety plans. Possess a knowledge of community resources and support for children and families, and the skills necessary to facilitate and encourage positive change towards treatment goals.
• Ability to facilitate group meetings.
• Valid driver's license, good driving record and adequate insurance with a care available always.
• Basic computer skills with knowledge of Microsoft Outlook and other software programs.
• The ability to articulate ideas and prepare written reports and correspondence that are of a high professional standard, are grammatically correct and are timely.
• Ability to collaborate with school, department of health & human services, behavioral health, and medical health personnel.
• Become familiar with and agree to abide by the related agency policies.
• Ability to be self-directed and autonomous while also operating as an interdisciplinary team.
• Ability to work in a high stress and unpredictable environment.
• The ability to work with a variety of clients and staff of differing socio-economic, cultural and ethnic backgrounds.
• a personal commitment to the agency's mission and values as demonstrated in service delivery.

CORE COMPETENCIES

• Customer Service: A desire to serve others by focusing efforts on listening and responding effectively to questions, providing services, and evaluating customer satisfaction
• Team work: Effectively interacts with people by being able to share and receive information that supports team goals.
• Working Under Pressure: Ability to maintain composure when exposed to stress.
• Reliability: Ability to be dependable, trustworthy, and committed to doing the best job possible and completing work in a timely consistent manner.
• Problem Solving: Ability to recognize courses of action to handle problems, gathering and organizing information, identifying cause and effect relationships, and applying contingency plans to solver those problems.

PHYSICAL REQUIREMENTS
5+ hours per day

• Drive/Travel
• Communicate with various parties

2-5 hours per day

• Work in stationary position
• Visual acuity
• Read and understand written word
• Operate computer and general office machines

Less than 2 hours per day

• Move about work area
• Use hands/fingers to handle or feel
• Reach with hands and arms
• Ascend/Descend (stairs/ladder/etc.)
• Bend, stoop, kneel, crouch, or crawl

Environmental Conditions:
5+ hours per day:

• Office environment: No exposure to extreme heat, cold, noise, chemicals or hazardous equipment

Less than 2 hours per day:

• Noise: Exposure to constant or intermittent extreme sounds.
• Temperature: Exposure to extreme heat or cold either indoors or outside.

DABSJ strives to be a fully inclusive organization as we support a diverse group of children and families. We are building a diverse team that represents our customers and our community and recognize that each of us brings a unique perspective to the organization. We welcome differing thoughts, faiths, beliefs, groups, and lived experiences. The diversity and differences of each team member, foster parent, adoptive parent, child, and family make us #DABSJstrongertogether for children and families.
D.A. Blodgett - St. Johns is an equal opportunity employer and will not discriminate against employees or applicants for employment. DABSJ does not discriminate on the basis of race, including but not limited to hair texture and protective hairstyles such as braids, locks and twists; culture, ethnicity, religion, national origin, age, gender, sexual orientation, gender identity or expression, height, weight, marital status, veteran status, socio-economic status, disability, or other legally protected characteristics as required by law.
This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon the Company's at will employment status.