- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to requests for technical assistance via phone, email, or in-person.
- Diagnose and troubleshoot technical issues, determining the best course of action for resolution.
- Install, configure, and maintain computer systems and applications, including operating systems, software, and hardware components.
- Set up new user accounts and profiles, ensuring proper access permissions and security protocols.
- Collaborate with internal teams to escalate complex issues and coordinate resolutions.
- Document technical processes, procedures, and troubleshooting steps for knowledge sharing and training purposes.
- Keep abreast of latest technology trends and developments, providing recommendations for continuous improvement.
- Perform routine maintenance tasks, such as system updates, backups, and virus scans.
- Provide training and guidance to end users on basic technical tasks and procedures.
- Bachelor's degree in Computer Science, Information Technology, or related field preferred.
- Proven experience as a Help Desk Support Technician or similar role.
- Proficiency in both Mac OS and Windows environments is required.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Familiarity with ITIL framework and best practices is a plus.
- Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or Apple Certified Support Professional (ACSP) are advantageous.
-
Field Technician
1 week ago
Sunbelt Rentals Carrollton, United StatesTravel to and perform all levels of repair on-site at various Climate Control locations. Understand major repair needs for all aspects of equipment. Clean, repair, order and install all necessary parts to ensure these standards are met. Ensure decals Field Technician, Technician, ...
-
Field Technician
2 weeks ago
Sunbelt Rentals, Inc. Carrollton, TX, United StatesJoin Our Team · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet ...
-
Field Technician
2 weeks ago
Sunbelt Rentals, Inc. Carrollton, TX, United StatesSunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks amon ...
-
Field Technician
1 week ago
Daifuku Carrollton, United StatesOverview: · FLSA Status: Exempt · Reports To: Director of Technical Services · Work Schedule: Varies · POSITION SUMMARY · The Field Technician will act as a Subject Matter Expert in the support of the maintenance responsibilities for the companys Baggage Handling, Passenger ...
-
IT Field Technician
1 day ago
Murtech Staffing and Solutions Farmers Branch, United StatesJob Description · Job DescriptionIT Field Service Technician · Pay Rate: $22.00/HR W2, plus mileage and travel expense · Hours: Full time, Mon-Fri, 8am-5pm, some OT, paid travel and mileage · Location: Farmers Branch, TX 75244 area (Field Service) · Duration: Contract-to-Hire · ...
-
Field Technician
5 days ago
Shiny Home Masters LLC Frisco, United States_**WINDOW CLEANING JOB**:_ · No ladders, all work is done from the ground, simple job, but hard work Work is in residential North Texas neighborhoods i.e. (Prosper, McKinney, Frisco, etc) · - **Pay**:_ · - $200 Base + 100% of tips**REQUIREMENTS**: · _ · - Your own transportation ...
-
IT Field Technician
1 day ago
AA2IT Farmers Branch, United StatesJob Description · Job DescriptionMUST: Field Tech experience client facing/executive customer service. Troubleshooting and preventative maint of site. Warranty Dell support. Certification Requirements: A+/Dell/Lenovo/nice to have Mac · Troubleshooting Dell laptop/desktop PCs. Wo ...
-
Field Technician
1 week ago
Minol M T R Lp Addison, United StatesJob Description · Job DescriptionPosition Summary: This positions responsibility is for the installation, troubleshooting and repair of Zenner products primarily in North America. · ...
-
Field Service Technician
1 week ago
Felder Group Carrollton, United StatesPosition Title: Field Service Technician · Job Type: Full-time, Monday - Friday 8am to 5pm · Salary: Negotiable based upon experience and skill · Who We Are · We are a well-established manufacturer of high quality, precision European woodworking machines. Our equipment includ ...
-
Sr. Field Technician
1 week ago
Daifuku Carrollton, United StatesOverview: · The Sr. Field Technician of PBB will act as the Subject Matter Expert in the support of the maintenance responsibilities for the companys Passenger Boarding Bridge contracts at multiple airport locations across the country. The role will be instrumental assisting wit ...
-
ELS Field Technician
5 days ago
Daifuku Carrollton, United StatesOverview: · FLSA Status: Exempt · Reports To: Director of Technical Services · Work Schedule: Varies · POSITION SUMMARY · The Field Technician will act as a Subject Matter Expert in the support of the maintenance responsibilities for the companys Baggage Handling, Passenger ...
-
Field Service Technician
3 days ago
Core & Main Carrollton, United StatesJob Description · Job Summary · Perform skilled, technical work in the design, installation, testing, calibration, maintenance, and repair for assigned product or process. · Major Tasks, Responsibilities and Key Accountabilities · Provides expertise related to product impleme ...
-
Field Service Technician
5 days ago
We Service Dallas-Fort Worth, United StatesTechnicians will be responsible for service calls in the greater DFW metroplex. · **Job Duties**: · - A strong mechanical background with ability to troubleshoot and diagnose equipment in the field · - They must also be able to provide preventative maintenance · - Must be able to ...
-
Electromechanical Field Technician
1 week ago
Interlake Mecalux Farmers Branch, United States Full timeDescription · The Electromechanical Field Technician is key to the successful electro-mechanical installation our of automated storage systems equipment at our customers' sites in the USA and Canada. Technicians act as the lead over other laborers to ensure accurate and timely ...
-
Field Service Technician
1 week ago
Core and Main Carrollton, United StatesCompany Overview: · About Core & Main · Based in St. Louis, Core & Main is a leading distributor of water, sewer, storm drain and fire protection products in the United States. Operating approximately 320 branches nationwide, the company combines local expertise with a national ...
-
Field Service Technician
1 week ago
Core and Main Carrollton, United States Full timeJob Summary · Perform skilled, technical work in the design, installation, testing, calibration, maintenance, and repair for assigned product or process. Major Tasks, Responsibilities and Key Accountabilities Provides expertise related to product implementation and continued serv ...
-
Field service technician
3 weeks ago
BlueNova Industries Duncanville, United StatesThese are your responsibilities: · - Conducting service and repair work on earthmoving and material handling equipment · - Managing rental machines · - Assisting with mechanical and general assembly work · - Creating damage reports · You bring with you: · - Successfully completed ...
-
Field Technician II
1 week ago
Minol M T R Lp Addison, United StatesJob Description · Job DescriptionPosition Summary: Responsible for the field installation of the Stealth reader AMR/AMI system at customer sites. Responsible for the assembly of finished electronics products, components, or sub-assemblies. Reads work instructions, work orders, fo ...
-
Field Technician 3
3 weeks ago
ThreePDS Inc. Recruiting, Staffing, and Consulting Addison, United StatesJob Description · Job DescriptionGreat Field Technician 3 Opportunity in Addison, TX · About the Role: · Is this contract to hire/possible extension? Temp to perm possible · Shift start time and end time? Mon – Fri, 8a to 5p · Duration: 12 months - possible extension if needed ...
-
Field Technician, Locator
1 week ago
Heath Consultants Addison, United StatesYOU MUST LIVE WITHIN 20 MILES OF THE CITY OF DALLAS FOR THIS POSITION THIS IS NOT A COMMUTABLE POSITION DUE TO ON-CALL SERVICES · Damage Prevention Technician · Are you looking for an exciting new career in a self-managed atmosphere? Does being an unsung hero sound good to you? ...
IT Field Technician - Carrollton, United States - Medix Technology
Description
Job Title: Help Desk Support Technician
Location: Carrollton, Texas
Job Type: Full-time
Job Description: We are seeking a skilled Help Desk Support Technician to join our dynamic team. As a Help Desk Support Technician, you will be responsible for providing technical assistance and support to our employees, ensuring smooth operation of computer systems, software, and hardware. The ideal candidate will have experience working with both Mac OS and Windows environments.
Responsibilities:
Requirements: