Director, Healthcare Technology - Chicago - in Collaborative

Description

Benefits:

• Medical: Blue Cross Blue Shields of Michigan
• Dental: Delta Dental
• Vision: VSP
• Life: The Standard
• Voluntary Life: The Standard
• Short Term Disability: The Standard
• Long Term Disability: The Standard
• Hospital: The Standard
• Critical Illness: The Standard
• Accident: The Standard
• 401K - After 3 months of employment

in Collaborative currently provides customized partnership solutions to the healthcare industry. Our solutions are specifically designed for each client, for each partnership— servicing the built environment.

Intent to be Unique:

in Collaborative will be the superior choice for facility support services because we will redefine excellence through innovation, data-driven insights, and intentional strategies rooted in evidence-based research. Our approach goes beyond traditional solutions, leveraging advanced technology and analytics to provide actionable intelligence that empowers smarter, more strategic decision-making.

By staying ahead of industry trends and focusing on continuous improvement, we ensure our responses are not only timely but also tailored to address the unique challenges found within the Environment of Care. This commitment to precision and intentionality enhances operational efficiency, optimizes resources, and elevates outcomes for our clients.

We don't just react—we anticipate. By integrating cutting-edge innovation with a steadfast focus on research-supported practices, we create sustainable, high-impact solutions that inspire confidence and deliver measurable success in every aspect of support services for the healthcare industry.

Human Quality Management:

• Leaders With A Voice

The leaders within in Collaborative shape company culture by inspiring trust, fostering collaboration, and driving meaningful change. Their ability to clearly articulate vision and values not only empowers teams and cultivates engagement but also ignites passion and purpose—individuals feel valued, motivated, and driven to contribute to shared success. Top-level leadership reinforces this by empowering local leaders to have a voice in operations, ensuring decisions are informed by those closest to the work.

• ESG + Safety

in Collaborative is committed to embedding privacy and safety at the core of our ESG plan, recognizing their vital role in fostering trust, well-being, and operational excellence. A workplace that prioritizes security—free from physical hazards, threats, and breaches of confidentiality—empowers employees to perform with confidence and peace of mind. By creating an environment where individuals feel protected and valued, we drive engagement, motivation, and resilience. This commitment not only supports a healthier, more effective workplace but also reflects our dedication to ethical responsibility and sustainable, people-focused growth.

• Communication At All Levels

in Collaborative believes effective communication is the cornerstone of a thriving organization, fostering trust, clarity, connection, and a culture of continuous improvement. Open and transparent dialogue align teams with organizational goals, values employee input, and empowers individuals to feel informed, appreciated, and deeply engage in driving success.

• Feedback + Acknowledgment

Feedback, acknowledgment, and continued learning drive a thriving workplace environment by fostering growth, motivation, and a sense of value. in Collaborative recognizes contributions, provides insights, and encourages skill development in every member of the team. By doing this, we empower employees, strengthen relationships, and cultivate a positive, high-performing organization.

• Competitive Pay + Benefits

Competitive pay and benefits are essential for building a thriving team, attracting top talent, retaining dedicated employees, and fostering loyalty. When employees feel valued and supported, they stay engaged, perform at their best, and drive innovative and growth. Prioritizing compensation and meaningful benefits creates a high-performing team and positions in Collaborative as an employer of choice.

• Identity Beyond The Job

in Collaborative is built on the principle that work-life balance is essential for overall well-being and success. We recognize the importance of individuals having an identity beyond their professional roles—pursuing passions, spending time with loved ones, and prioritizing personal growth. By cultivating a culture that values balance and flexibility, we empower our team members to bring their best selves to work, knowing they are supported in leading fulfilling lives outside the job. This approach not only enhances individual happiness but also drives greater creativity, productivity, and long-term success.

Position Summary

The Director of Healthcare Technology is responsible for leading, scaling, and optimizing the organization's biomedical and healthcare technology services. This role provides strategic direction, operational leadership, and technical oversight of all biomedical equipment management activities while building a high-performing team that ensures safe, compliant, and reliable medical device operations for our healthcare clients.

This leader will oversee the two current Biomedical Equipment Technicians (BMETs), establish standardized processes, drive performance metrics, and partner cross-functionally with Operations, IT, Compliance, and Finance to support growth and service excellence.

Key Responsibilities

Leadership & Strategy

• Provide strategic direction for the Healthcare Technology / Biomedical program aligned with company growth objectives.
• Develop short- and long-term roadmaps for service delivery, staffing, training, and technology investments.
• Serve as the subject matter expert for biomedical operations and healthcare technology services.

People Management

• Directly manage, mentor, and develop BMET staff.
• Establish performance expectations, conduct evaluations, and create development plans.
• Lead recruiting, onboarding, and training for future biomedical hires.

Operations & Service Delivery

• Oversee maintenance, repair, calibration, and lifecycle management of medical equipment.
• Ensure timely completion of preventive maintenance (PM) and corrective maintenance (CM).
  
• Standardize workflows, documentation, and reporting processes.
• Monitor workload distribution and resource utilization.

Compliance & Risk Management

• Ensure compliance with applicable regulatory standards (e.g., Joint Commission, CMS, FDA, NFPA, AAMI).
• Maintain audit-ready documentation and equipment records.
• Develop and enforce safety, quality, and infection control practices.

Financial & Asset Management

• Manage biomedical budgets, contracts, and vendor relationships.
• Analyze cost drivers and implement cost-effective service strategies.
• Oversee asset inventories, replacement planning, and capital forecasting.

Cross-Functional Collaboration

• Partner with IT on integrated clinical systems and networked medical devices.
• Work with Operations and Compliance teams to support contracts and client requirements.
• Support sales and business development with technical input when needed.

Required Qualifications

• Bachelor's degree in Biomedical Engineering, Clinical Engineering, Electrical Engineering, or related field (or equivalent experience).
• 7+ years of progressive experience in biomedical / healthcare technology services.
• 3+ years in a leadership or supervisory role.
• Strong knowledge of medical device regulations and accreditation standards.
• Experience managing teams, budgets, and vendor relationships.

Preferred Qualifications

• Master's degree or MBA.
• Certified Biomedical Equipment Technician (CBET), Certified Clinical Engineer (CCE), or similar credential.
• Experience supporting multi-site or contract-based healthcare operations.
• Experience scaling programs in a growing organization.

Key Competencies

• Strategic thinking & execution
• People leadership & coaching
• Process improvement
• Regulatory compliance
• Financial acumen
• Excellent communication skills

Success Metrics (First 12 Months)

• Preventive maintenance compliance ≥ 98%
• Reduced equipment downtime
• Standardized SOPs implemented
• Positive BMET engagement and retention
• Improved audit outcomes