Motorpool Dispatcher - Oakland, United States - SSA Marine

Description

Location(s)

The Motor Pool Dispatcher is responsible for performing dispatching and administrative support duties for Transportation department.

• Interpret and monitor compliance for policies, regulations and best practices for the driver population including (logging hours of service regulations, delivery and credit policies, etc.).
• Fill routes based on driver availability daily and then develop and update driver schedule daily.
• Set up daily tractor/trailer assignments for drivers.
• Provide work direction for a large group of drivers on a daily basis. May be the only person providing direction during certain times.
• Provide daily contact for customers, especially in the evening when customer service is not available. This includes resolving driver/store conflicts.
• Provides guidance for drivers to waiver from company policies or best practices (i.e. a customer wants to make a return outside company policy).
• Complete transportation paperwork including route manifests, invoices, special customer notifications, maps etc.
• Understand DOT hours of service and ensure driver compliance.
• Verify equipment "readiness" with Transportation Shop.
• Call customers to inform them of variances in delivery times.
• Provide timely reports to immediate supervisor as requested.
• Possess very strong interpersonal skills and be able to discuss dispatch issues with drivers, customers and managers.
• All other duties as assigned.

Essential Job Responsibilities:

• Valid Driver's License
• Have excellent written and verbal communication skills to coordinate with a variety of individuals.

Supervisory Responsibilities:
No


Work Environment:

• Required job duties are performed in an ambient outdoor environment, which would include varying conditions (rain, snow, ice, heat, wind, cold, etc).
• The position may also be required to travel throughout the yard and the transfer station either by walking or driving.
• Physically active.
• The noise level in work environment is frequent.
• The ability to work in an environment that may be hazardous to persons unable to see and hear fast moving equipment.

We are an Equal Opportunity Employer


Qualifications:

Eligible employees (and their families) may qualify for medical, dental, and vision insurance, as well as having basic life and accidental death insurance, short term disability insurance, and long-term disability insurance.

Employees will receive paid sick and vacation time, and company holidays if eligible.

The company also offers up to twelve weeks of paid maternity leave, when applicable, 5 days of paid bereavement leave, and paid jury duty.

Eligible employees can enroll in our company's 401k plan, as well as a retirement plan. Some employees may be eligible for discretionary and/or metric-based bonuses dependent on their position. The company also provides an Employee Assistance Program.