- Serve as the main point of contact to existing & new customer base by communicating through product development, delivery, quality, and customer service day to day activities.
- Manage customer quotation process for internal approval prior presenting to customer.
- Be an integral team player between internal business units such as engineering, operations, planning, finance & marketing.
- Review, manage and communicate customer sales forecasts/projections working with internal planning & operations team
- Maintain price lists and quotations through finance team
- Negotiate customer terms and conditions
- Create, present and deliver customer quotations and sales proposals for specific projects and/or vehicle platforms
- Formulate Sales business plans for key accounts, identifying new revenue streams to achieve growth objectives.
- Develop detailed knowledge and understanding of the Powersports industry, its customers, trends & updates.
- Professionally explain FOX customer benefits, competitive advantages and product differentiation values.
- Maintain and support assigned strategic customers
- Identify and develop new prospects and opportunities
- Lead & structure reoccurring meetings with assigned customers
- Communicate regularly with industry professionals to obtain insight into business trends.
- Attend & schedule sales, engineering, product development, and customer conference meetings to stay attuned to the given direction of the customer.
- Other duties as required.
- Strong leadership capability and experience
- Strong manufacturing knowledge
- Microsoft Office Skills
- Ability to travel on short notice
- Customer Mindset : Exceptional customer experience is primary focus while performing job duties. Quality is a top priority.
- Adaptability & Innovation: Proactively and willingly adapts to changing business needs and conditions and presents creative and fresh ideas on how to solve problems, gain efficiencies and improve quality.
- Relationship Building: Builds constructive working relationships characterized by a high level of inclusion, cooperation and mutual respect.
- Accountability: Takes personal responsibility for the quality and timeliness of work and strives to exceed requirements.
- Decision Making and Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints and risks.
- Talent Development (Self and Others): Displays an ongoing commitment to learning and self-improvement; making an effort to acquire new knowledge or skills associated with job responsibilities. Willingness to work with others and coach/teach in effort to develop and support other employees' development.
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Account Manager - Huntersville, United States - Fox Factory
Description
Position Summary
:Manage a large customer base and develop quarterly and annual sales projections by product/vehicle & SKU Drive business development growth and new sales opportunities by identifying new developments, vehicles, and/or platforms that fits in FOX's portfolio of business.
Position Responsibilities:
Specific Knowledge, Skills and Abilities Required:
Competencies:
Position Qualifications:
Education:
Bachelor's degree in Business Development & Management preferred
Experience:
5+ years of experience in account management in related field
Technical sales experience
Work Environment and Physical Requirements:
Office Environment
Ability to sit for long periods of time
Vision abilities required to validate and enter data on computer
Ability to travel
Disclaimer : This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs' essential functions.
