Referral Coordinator/ Medical Records - Akron, OH, United States - Summa Health

Description

Referral & Appointment Coordinator - Gastroenterology Office
Summa Health Medical Group
1,500 Sign-On Bonus Offered

Summa Health System is recognized as one of the region's top employers by a number of third party organizations, including NorthCoast 99.

Responsible for organizing and coordinating all components of referrals, testing and related appointment/scheduling or preauthorization requirements, across providers, departments and partnered divisions within Summa Health.

Post High-School level coursework in healthcare or related field preferred

Experience & Training Required:
One (1) year of experience in a Medical Office/Registration/Billing setting to include:
Experience with insurance payers, front desk registration duties or related i.e. Medical Assistant, Biller, Registration staff.
Experience working with an Electronic Health Record (EHR) system
Computer experience - proficiency in MS Word, Excel, PowerPoint preferred
Ability to manage conversations with third party vendors and insurance payers, on behalf of the directed patient care, to assist in timely and accurate services
Ability to solve practical problems, interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work reliably and with professionalism in a high-volume, high-demand medical environment
Proficiency in Microsoft Word, Microsoft Excel, and e-mail. Prefer skills in using referral software, using health plan web sites and familiarity with electronic medical records
Demonstrate skills in interpersonal communication to effectively interact in person and over the telephone with patients, visitors, physicians, and hospital personnel
Able to consistently demonstrate excellence in and adherence to the attendance policy, timeliness and reliability
Follow and implement all policy and procedures up to and including HIPAA and medical record confidentiality