Federal Work Study - Syracuse, United States - Onondaga Community College

Description

Job Description:

The Financial Aid Student Assistant works with the Financial Aid staff to provide customer service and support to students throughout the financial aid application process.

Duties of this position include:

• Greeting and signing in parents and students for the Financial Aid Service Center
• Assisting students and parents with basic financial aid applications and procedures
• Answering basic questions during the financial aid application process
• Assisting Financial Aid with other office or administrative duties as assigned

Requirements:

• Previous experience providing customer service
• Ability to commit 10-12 hours per week during the semester (flexible)
• Punctuality and Reliability
• Knowledge of OCC student log in procedures and Web Advisor
• Good communication skills
• Problem Solving skills
• Desire to learn and grow as an upcoming professional
• Bilingual English and Spanish preferred; other languages will be considered.

Additional Information:

The Financial Aid Office is seeking student workers to be part of our dynamic team helping your peers navigate the financial aid application process. Basic knowledge of the financial aid process is helpful but is not required.

Rate of pay: $15/hour

Application Instructions:

1. Please provide us with a schedule of times you would be available to work in addition to your application.

2. TO BE ELIGIBLE FOR THIS POSITION, YOU MUST BE ELIGIBLE FOR THE FEDERAL WORK STUDY PROGRAM.