Director Customer Experience - Honolulu, HI

Only for registered members Honolulu, HI, United States

1 month ago

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Job summary

We are seeking a Customer Experience Director to lead high-impact, cross-functional work that strengthens the customer experience as we continue to evolve and grow.
You'll bring structure, clarity, and momentum to strategic projects - aligning stakeholders, managing timelines,
and keeping a customer-first lens throughout execution.

Responsibilities

  • Lead and deliver cross-functional initiative s tied to the company's strategic roadmap, from planning through implementation.
  • Champion the voice of the customer during transitions, ensuring the experience stays seamless as systems and processes change.

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