Transportation Client Account Manager - Greenville, SC

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into ...

Job description

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

Your impact

At Jacobs, we don't settle – always looking beyond to raise the bar and deliver with excellence. We apply our expertise and knowledge as we investigate the future with great optimism and focus. We don't settle until we give our best and know that we're making a difference.

As a
Transportation Client Account Manager (CAM)
, you will have the opportunity to impact strategic business relationships with key clients to ensure that Jacobs has a sustained relationship with those clients to achieve complete client satisfaction with work and fully leverage the relationship to benefit the clients and the firm. Working with members of our team your focus is to make sure that Jacobs is the client's firm-of-choice, and that the company has a thorough understanding of the client's needs and is seen as their best advocate for accomplishing their goals.

In this role, you will lead select transportation client accounts for municipal and state governments (NCDOT, SCDOT and others) in
the Carolinas
by collaborating and leading our delivery teams to sustain existing workload and to lead strategy development of transformational work such as design build and operational contracts. This position will be based out of any of Jacobs' Carolinas offices.

What You'll Do

• Serve as the point of contact for client service activities and develop strategies to grow the transportation practice for various clients in the Carolinas
• Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success
• Facilitate creation of deep, personal, valuable client relationships between Jacob's personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients
• Advocate on client's behalf by actively engaging the firm to address client needs, and recommend strategic actions to optimize our business development investment and market share growth
• Identify higher levels of client engagement for executive sponsors
• Secure management commitment and influence/attract key staff for pursuits
• Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction
• Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews and presentations
• Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives

Here's what you'll need

• Bachelor's degree in Engineering, Science, Policy, Planning, or related field
• 15 years of experience in the transportation industry. Proven client development skills, including previous experience managing large capital improvement projects.
• Proven track record of creating and winning transportation work in the Carolinas, particularly with NCDOT and SCDOT
• Must be a strong team leader consensus builder and team player skilled in technical writing communicating and presenting to clients
• Should demonstrate ability to be a leader in the Carolinas transportation market
• Position requires extensive public participation agency coordination planning and programming experience

Ideally, you'll also have

• Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)
• Ability to open doors for initiating relationships at client organization
• Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals
• Technical background/experience in delivering or managing large highway, road and bridge projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery
• Successful track record of being innovative and bringing a differentiated solution to a client
• Ability to lead through influence
• High level of emotional intelligence/team builder, coach and mentor
• Innovative and solutions-oriented thinker
• Client political savviness

SET

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $190,000.00 to $280, Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on December 17, 2025. This position will be open for at least 3 days.

We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.