- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Schedule-Manage, Coordinate with Managers, Print & Email Staff
- Onboarding New Staff/Exit Process of Staff
- Coordinate Job Postings, Interviews, Job Offers
- Attaining Final Payments for Events, Distributing Tips to Staff, Recording Event Recap's
- Cross Trained in All HR and Accounts Receivable/Payable Tasks
- Cross Trained in All Event & Culinary Admin Position Tasks
- Additional Detailed Job Tasks will be assigned as training is completed to relieve the current admins.
- Confirm Events
- Attain Deposits and Signatures
- Print all Banquet Event Orders and Reprints Daily
- Work closely with Sales Director and Sales Managers to ensure the success of our department and client experience
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Event Sales Operations Administrator - Phoenix, United States - Aioli Burger
Description
Job Description
Job Description
We are seeking an Event Sales & Operations Administrator to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
? Qualifications:
More details will be shared during the interview process.
Company Description
Our story is simple. We are two life-long friends who had one goal in mind: to create a quality product and bring it to hungry people throughout the valley. Aioli Burger started with one food truck in Phoenix, grew into three tucks, became a full catering company, and now we have 2 brick and mortar burger joint locations. When it came to choosing our first restaurant location it was an easy decision. Lets go back to where it all started: the neighborhood where we grew up, right there on 32nd Street and Shea.
Company Description
Our story is simple. We are two life-long friends who had one goal in mind: to create a quality product and bring it to hungry people throughout the valley. Aioli Burger started with one food truck in Phoenix, grew into three tucks, became a full catering company, and now we have 2 brick and mortar burger joint locations. When it came to choosing our first restaurant location it was an easy decision. Lets go back to where it all started: the neighborhood where we grew up, right there on 32nd Street and Shea.