Assistant General Manager - Auburn - MUINZER

    MUINZER
    MUINZER Auburn

    1 day ago

    Real Estate
    Description

    Location: Auburn, Alabama

    Reports to: General Manager

    Company: Muinzer

    About Muinzer

    Muinzer is a private equity-style real estate investment platform focused on student housing assets located adjacent to high-growth public universities across the United States. With a 20+ year track record of delivering superior risk-adjusted returns, Muinzer owns and operates institutional-scale student housing properties near Purdue University, University of Tennessee, Auburn University, and others. The firm is vertically integrated, execution-focused, and backed by institutional capital. Muinzer has offices in Los Angeles, Chicago, West Lafayette, Knoxville, and Auburn.

    Position Overview

    The Assistant General Manager (AGM) plays a critical supporting role in the daily management and operational success of a Muinzer student housing community in Auburn. The AGM is responsible for assisting the General Manager in driving leasing performance, resident satisfaction, team leadership, and overall property excellence. This is a hands-on, customer-facing role ideal for an operations-minded leader with strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced, student-centric environment.

    Key Responsibilities

    Leasing & Marketing Support

    • Support the GM in executing and optimizing the property's leasing strategy to achieve occupancy and rent goals.
    • Assist with lead follow-up, tours, lease execution, and CRM management.
    • Monitor leasing traffic, source effectiveness, and resident conversion performance daily.
    • Help manage on-campus and digital outreach campaigns targeted toward the student demographic.

    Resident Experience & Retention

    • Serve as a secondary point of contact for resident concerns, ensuring timely and professional responses.
    • Help coordinate resident events, social programming, and move-in/move-out operations.
    • Promote a culture of responsiveness, respect, and hospitality across the community.

    Operations & Property Management

    • Assist with day-to-day operational tasks including rent collection, delinquency follow-up, key control, and unit inspections.
    • Help manage maintenance requests and vendor communications, ensuring quick resolution and high standards.
    • Conduct regular property walks to identify maintenance, curb appeal, or compliance issues.

    Team Collaboration

    • Support GM in training and supervising leasing agents, front desk personnel, and maintenance team members.
    • Help onboard new employees and ensure consistency with Muinzer's operational standards and dress code policies.
    • Promote clear communication and positive team culture across all departments.

    Reporting & Compliance

    • Maintain accurate records in property management software (e.g., Yardi, Entrata, RealPage).
    • Assist with preparation of weekly leasing and financial performance reports.
    • Support GM with administrative and compliance tasks as needed.

    Qualifications

    • 1–3 years of experience in student housing, multifamily, or hospitality operations; leasing experience strongly preferred.
    • Proven track record of customer service and team collaboration in a fast-paced environment.
    • Familiarity with leasing platforms, CRMs, and/or property management systems (e.g., Yardi, RealPage, Entrata).
    • Highly organized, self-motivated, and proactive in problem solving.
    • Strong communication skills—written, verbal, and interpersonal.
    • Bachelor's degree preferred; CAM or similar certifications a plus.
    • Ability to work flexible hours including weekends, evenings, and turnover/move-in periods.

    Compensation & Benefits

    • Competitive base salary
    • Performance-based bonus opportunity
    • Health, dental, and vision insurance
    • 401(k) with company match
    • Paid time off and holidays
    • Career growth opportunities within Muinzer's national platform

    Muinzer is proud to be an Equal Opportunity Employer.

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