- Coordinates stock and non-stock purchases to assure procurement of product within customer specification and GPO compliance, in accordance with departmental performance metrics for assigned purchasing area.
- Establishes positive communication lines, monitoring vendor performance with regard to ensuring optimal and acceptable service levels and product quality, and offering customer-oriented solutions in an effective and efficient manner in accordance with Departmental performance standards.
- Coordinates stock and non-stock returns in a timely fashion, ensuring product is returned and appropriate credit is received in accordance with Departmental standards.
- Provides overall customer service support, ensuring high levels of customer satisfaction in accordance with department standards.
- Researches and resolves invoice discrepancies and product quality issues in accordance with departmental standards.
- Maintains Material Management Information System (MMIS) information in accordance with Departmental performance metrics as needed.
- Completes special assignments as directed by the Purchasing Director.
- Reviews related materials and attends inservices, as assigned, to maintain current knowledge of applicable regulations, policies and procedures.
- Minimum of a high school diploma or GED. Associate degree a plus
- Two to three years of related customer service and/or materials management experience. Experience in a healthcare environment a plus.
Network Buyer, Supply Chain - Fairdale, Kentucky, United States - UofL Health
Description
Overview:
We are Hiring at UofL Health
Location: 1001 Cheri Way Louisville, Kentucky 40214
Shift: 1st Shift/Full Time
About Us
UofL Health is a fully integrated regional academic health system with eight hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations, and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana.
With more than 13,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.
As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care.
Under the direction of the Network Supply Chain Director, Purchasing, provides customer service to internal and external customers related to patient care and department supplies as defined by department policy.
Reviews and processes non-stock requisitions to include order authorization, transmission, confirmation, EDI and fax order exception resolution, invoice and quality exceptions, and open order management in accordance with department standards.
Responsible for processing product returns and vendor file maintenance. Assists external customers by serving as a technical expert in the use of the MMIS system. Performs other duties and projects as assigned.Responsibilities:
Qualifications:
Education / Accreditation / Licensure (required & preferred):