- Promotes excellent customer relations by instilling positive customer focused behavior with associates. Smiles and greets customers, answers customer questions and helps resolve customer concerns promptly in a polite and professional manner. Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
- Assists Customer Experience Manager in overseeing all aspects of front-end operations. Performs duties of the Customer Experience Manager in their absence. In the absence of store management, may assume complete responsibility for total store operations.
- Enforces cash handling control and security measures to identify and prevent losses. Follows and enforces all company policies/procedures related to Front End operations. Adheres to all company and state laws and regulations related to Anti-Money Laundering Compliance, tobacco and alcohol sales, lottery, price accuracy, WIC, etc. Oversees bookkeeping procedures.
- Assists Customer Experience Associates with getting change, checking prices, voids, refunds, etc. Conducts unannounced audits on cashiers.
- Assists store management in onboarding customer experience associates. Trains to provide a fast, friendly, accurate and efficient checkout experience for customers. Implements and communicates new programs and procedures to associates. Recognizes and rewards associate performance. Participates in associate annual performance reviews. Utilizes the Learning Management System (LMS) for current and new associates.
- Utilizes the auto-scheduler system to update Front End associate availabilities, headcounts, and schedules to meet weekly business demands while achieving budgeted labor rates and sales per labor hour goals.
- Controls supply costs while ensuring adequate inventory levels to meet business demands (e.g., paper and plastic bags, etc.).
- Directs the flow of customers through the Front End. Makes sure there are sufficient checkouts open to properly and efficiently service customers, keeping wait time to a minimum. Monitors breaks and lunches so customer service is not interrupted.
- Oversees lot attendant service to assist customers with shopping carts and loading groceries into vehicles.
- Operates front-end scanning equipment and register, performs all related check out procedures including properly bagging merchandise efficiently and placing merchandise in customer's cart.
- Assist customer service with answering phone calls with a polite and positive attitude. Uses intercom for necessary announcements or pages.
- Maintains functionality of equipment, hardware, and software. Reports any issues requiring further resolution in a timely manner.
- Communicates all information to cashiers regarding special promotions and sale items. Generate sales by suggestive selling. Attends and participates in store's daily huddles.
- Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions.
- Oversees safety and sanitation of the parking lot, porch, entrance/exit, and checkout area. Keeps cart corrals and parking lot clean and clear of carts. Responsible for general sanitation in the department. Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements. Disposes of trash properly.
- Ensures smooth function of department and store by cooperating with co-workers and superiors. Responsible to continuously improve job performance.
- May assist with baling cardboard or other related duties (if properly trained –training provided).
- May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of power jack or hand jack (if properly trained –training provided).
- Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
- May also be called upon to assist in other departments.
-
Geisinger Muncy, United StatesJob Title: Medical Laboratory Scientist or Medical Laboratory Technician (GMCM) (Flex) (Rotate) · Location: Muncy, Pennsylvania · Job Category: Diagnostic Services, Lab · Schedule: Per Diem · Work Type: Part time · Department: JM-GMCM Laboratory Medicine Team · Date Posted: 07/10 ...
-
Assistant Guest Experience Manager
2 days ago
Weis Markets Inc Sunbury, PA, United StatesOverview · Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS · Job Description: · ESSENTIAL DUTIES AND RESPONSIBILITIE ...
-
Velocity Enterprises Hughesville, United StatesAt the world market leader in energy technology, you will contribute to ensuring a stable energy supply in the future. With our intelligent digital and analog solutions, you will help shape the implementation of the energy transition. Join a global team of 3,800 dedicated colleag ...
-
Graduate Nurse: Muncy
2 weeks ago
UPMC Muncy, PA, United StatesAre you a current student nurse graduating in Fall/Winter 2023, Spring 2024 or Summer 2024 and looking to continue your nursing career at UPMC? · UPMC Muncy is pleased to announce we are NOW HIRING Graduate Nurses as full-time Professional Staff Nurses. Graduate Nurse Opportuniti ...
-
Travel Nurse
1 day ago
GLC on the GO Muncy, United StatesGLC on the GO is seeking an experienced Skilled Nursing Facility Licensed Practical Nurse for an exciting Travel Nursing job in Muncy, PA. Shift: 5x8 hr days Start Date: 06/24/2024 Duration: 13 weeks Pay: $1568 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little e ...
-
Travel Nurse
3 weeks ago
GLC on the GO Muncy, United StatesGLC on the GO is seeking an experienced Skilled Nursing Facility Registered Nurse for an exciting Travel Nursing job in Muncy, PA. Shift: 3x12 hr days Start Date: 06/03/2024 Duration: 13 weeks Pay: $2116 / Week About GLC on the GO: · WE ARE GLC GROUP · We go that little extra to ...
-
Licensed Psychology Manager
5 days ago
Centurion Managed Care Muncy, United States Full timeJob Details · Description · MHM Solutions, a Centurion company, is proud to be the provider of healthcare staffing solutions to state agencies within the Commonwealth of Pennsylvania. We are currently seeking a full-time Licensed Psychology Manager (LPM) to join our team at SCI ...
-
Production Crew Chief
2 days ago
SERVPRO Muncy, United States Full timeSERVPRO of Lewisburg/Selinsgrove/Williamsport/Montoursville Restoration Supervisor Do you love helping people through difficult situations? Then, don't miss your chance to join our franchise as a new Restoration Supervisor. As a new Restoration Supervisor at SERVPRO of Lewisburg ...
-
Operations Supervisor
1 week ago
WomenTech Network Muncy, United StatesAs a night shift Operations Supervisor , you will maintain a clean, safe, and orderly environment in Muncy, PA , where the definition of "teamwork" holds true This position is a 3-2-2 schedule rotation working 6:30p-7:30a with every other weekend off. You will use your skills an ...
-
Team Leader
2 weeks ago
TSC Muncy, United StatesJob Summary · The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer Experience. The Team Leader is also responsible for promoting a safe ...
-
Senior Advanced Process Control
2 weeks ago
ANDRITZ Muncy, United States Location FlexibleEvery day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our cli ...
-
Concrete Foreman
2 weeks ago
Barrett Industries Muncy, United StatesJob Summary · HRI, Inc., a leader in heavy civil construction since 1947, has an opening for an experienced and energetic Concrete Foreman. HRI offers a competitive salary, along with an exceptional employee compensation package. · Main Responsibilities · Observe safety procedure ...
-
Security Officer I- Full time/ Rotation
9 hours ago
Geisinger Health System Muncy, United States Full timeLocation: · Geisinger Medical Center Muncy (GMCM) · Shift: · Rotation (United States of America) · Scheduled Weekly Hours: · 40 · Worker Type: · Regular · Exemption Status: · No · Job Summary: · Responsible for maintaining safety and security for an assigned area. Main ...
-
IT Service Manager: Processes and Services
1 week ago
ZephyrTech Picture Rocks, United StatesYour tasks · You advise on processes related to IT service management and analyze, design, and develop ITIL-compliant processes throughout the company with a focus on incident, service request, problem, and change management · You also provide advice on existing and new processes ...
-
Graduate Nurse: UPMC Muncy
2 days ago
UPMC - Pittsburgh Medical Center Muncy, United StatesJob Description · Are you a current student nurse graduating in Fall/Winter 2023, Spring 2024 or Summer 2024 and looking to continue your nursing career at UPMC? · UPMC Muncy is pleased to announce we are NOW HIRING Graduate Nurses as full-time Professional Staff Nurses. Graduate ...
-
Senior Manager, Maintenance
2 weeks ago
Construction Specialties Muncy, United StatesCONSTRUCTION SPECIALTIES, INC. · Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners, facility managers, and contractors face every day. Since invent ...
-
Sr. Professional Staff Nurse, BSN
3 weeks ago
UPMC - Pittsburgh Medical Center Muncy, United StatesJob Description · UPMC Muncy has an opening for a Full-Time Sr. Professional Staff Nurse, BSN to join their Med Surg Department This position will work Night Shift and experienced RNs are eligible for our Night Program · UPMC is committed to investing in nurses like you – financ ...
-
Restaurant Cashier
2 weeks ago
Taco Bell Muncy, United StatesRestaurant Cashier · Muncy, PA · * You are applying for work with a franchisee of Taco · Bell, not Taco Bell Corp.; franchisee of Arby's, not Arby's Corp; or · franchisee of Long John Silvers, not Long John Silvers Corp. or any of · their affiliates. If hired, the franchisee will ...
-
Project Management Organization
3 weeks ago
ANDRITZ Feed and Biofuel Muncy, United StatesBRIEF DESCRIPTION · The position holder is responsible for the FB PMO NAM and executes Feed, Extrusion and Biofuels capital projects according to AFB standards. You will spend 50% of time to develop PMO NAM team management and 50% of time for capital project execution. · Ensure g ...
-
Hourly Shift Manager
1 week ago
Taco Bell Muncy, United StatesHourly Shift Manager · Muncy, PA · * You are applying for work with a franchisee of Taco · Bell, not Taco Bell Corp.; franchisee of Arby's, not Arby's Corp; or · franchisee of Long John Silvers, not Long John Silvers Corp. or any of · their affiliates. If hired, the franchisee wi ...
Assistant Customer Experience Manager - Muncy, United States - Weis Markets, Inc.
Description
Job Description
:ESSENTIAL DUTIES AND RESPONSIBILITIES
The Assistant Customer Experience Manager is responsible for the functions below, in addition to other duties as assigned:
SUPERVISORY RESPONSIBILITIES
Supervises all Associates within the department. May assume total leadership of the building in absence of store management. Specific number of Associates under supervision is dependent upon the store size and presence of store management.
QUALIFICATION REQUIREMENTS
To perform this job successfully, the Associate must be able to perform each essential duty satisfactorily with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
Supervises associates within the department. May assume total leadership of the building in absence of store management. Specific number of associates under supervision depends upon the store size and presence of store management.
Weis Markets is an Equal Opportunity Employer:Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.
