Desktop Support - Madison, United States - TEKsystems

    TEKsystems
    TEKsystems Madison, United States

    3 weeks ago

    TEKsystems background
    Description
    Top Skills' Details
    1. 3-5 years of experience providing Desktop Support in a Windows 10, Office 2016/O365 environment.
    2. 3+ years of experience working to provide remote enduser support using SCCM.
    3. 3+ years of providing Workstation/Laptop hardware support, A/V support experience (GotoMeeting, GotoWebinar, Skype for Business), etc.

    Description:
    We are looking for a highly motivated and skills Desktop Support Technician to join our dynamic team.

    This professional will be responsible for supporting multiple sites in Madison, WI and has the follow job duties:


    • Maintained PC integrity and software packaging with Microsoft System Center Configuration Manager for 2,000 users on the WAN
    • Perform PC deployments following yearly lifecycle scheduling
    • Serve as sole, primary support for a separate 200 person data center
    • Manage Adobe Acrobat Version upgrade throughout State agencies
    • Use best security practices by co-managing the Symantec Endpoint Protection environment
    • Member of deployment team for state wide laptop encryption project
    • Perform level 1 Helpdesk fill-in when necessary

    The ideal candidate will have at least 3 year of experience providing desktop support to an enterprise environment consisting of Windows 10 IBM workstations, Lenovo laptops, MS Office 2016 / O365, Adobe Reader, Acrobate, Symantec antivirus software and SCCM.

    Excellent customer service skills, strong work ethic and clean attendance/work history is required.

    About TEKsystems:
    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

    We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

    As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

    That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.