- Assist Service Manager in day-to-day operations including scheduling and distribution of work for technicians and yard team, utilizing Service Scheduler and other tools as required to generate and manage work orders.
- Use manufacturer flat rate guides and Standard Service Operations (SSO's) to determine the time allotted for the work, and follow up on timely completion.
- Insure that the Complaint, Cause and Correction of each problem are noted in the IDS work order.
- Coordinate with the manufacturer and/or extended warranty companies to get approval in advance of repairs, if required, and take precautions necessary to guarantee our payment including but not limited to pictures of the work and returning parts replaced.
- Greet customers and determine needs, providing clear and precise instructions on the work order for the technician.
- Answer incoming calls in a professional manner, returning all customer calls prior to close of business each day.
- Promote the sale of additional labor services, parts and accessories in a professional manner for each customer.
- Obtain Customer signature on every work order, and collect payment for work prior to releasing customer boat. In the event the repair cost is unknown initially, obtain customer approval on work order to diagnose issues, and then contact customer with estimate for repairs as soon as determined, and obtain approval.
- Schedule, coordinate and follow-up on sublet contractors.
- Inspect quality of work performed as required, prior to delivery to the customer.
- Communicate with the customer during repairs and coordinate customer pick-up.
- Finalize and invoice work orders.
- Provide prompt, detailed and timely flow of all paperwork.
- Other Duties as assigned.
- Internal/external customer satisfaction/FANS
- Turnaround time on repair work
- MarineMax uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
-
Service Advisor
3 weeks ago
RML Auto Lewisville, United StatesLarge Toyota Dealership in the DFW metroplex is looking to hire a Service Advisor. Great benefits available plus 401k with a match. If you are interested in this great opportunity, please click to apply · Job Description-Service Advisor · Position Summary · The Service Advisor se ...
-
Service Advisor
1 week ago
AutoNation, Inc. Lewisville, United StatesAutoNation Honda Lewisville · At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day ...
-
Service Advisor
3 weeks ago
MarineMax Lewisville, United StatesOVERVIEW: The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers. Responsibilities include working with the customer (either internal or external) to get the information required to perform the work on the boat, following thro ...
-
Service Advisor
5 days ago
Westway Ford Irving, United StatesWe are looking for dedicated Service Advisors, who give 100% to the customer experience. · **What We Offer** · - Competitive pay - with generous commission earning potential · - 5,000-10,000 monthly based on performance · - Health insurance plans · - 401K plans · - Paid time off ...
-
Experienced Service Advisors
1 week ago
Nissan of Lewisville Lewisville, United StatesExperienced Service Advisors · The Clay Cooley Automotive Group's journey to success is rooted back 25 years ago to Clay's early experiences in DFW's automotive industry. As a leading dealer group, we continue to provide the highest quality buying experience and we need you to ac ...
-
Member Service Advisor
3 weeks ago
Sky One Federal Credit Union Lewisville, United StatesWe are seeking dynamic Member Service Advisor I to join our team The Member Service Advisor is accountable for developing and deepening member relationships by providing high-quality consultative service that identifies member needs and matches those needs with value-added SkyOne ...
-
Automotive Service Advisor
1 week ago
Fifth Gear Automotive Lewisville, United StatesJob Description · Job Description Job description · We'd like to start by letting you know that we have four locations. We now operate a store in Cross Roads, Texas, and we also have locations in Lewisville, Argyle, and McKinney, Texas. In addition, we have a corporate headquar ...
-
Automotive Service Advisor
1 week ago
Fifth Gear Automotive Lewisville, United StatesJob Description · Job DescriptionJob descriptionWe'd like to start by letting you know that we have four locations. We now operate a store in Cross Roads, Texas, and we also have locations in Lewisville, Argyle, and McKinney, Texas. In addition, we have a corporate headquarters a ...
-
Experienced Service Advisors
1 week ago
Nissan of Lewisville Lewisville, United StatesJob Description · Job DescriptionExperienced Service Advisors · The Clay Cooley Automotive Group's journey to success is rooted back 25 years ago to Clay's early experiences in DFW's automotive industry. As a leading dealer group, we continue to provide the highest quality buying ...
-
Automotive Service Advisor
1 week ago
Christian Brothers Automotive Lewisville, United StatesCompany DescriptionChristian Brothers Automotive Benefits:Closed Every Weekend To Spend Time With Family & FriendsEmployer-paid Financial Wellness Program and App, SmartDollar & EveryDollarNice Difference Welcome Bonus Available Paid Vacation & Paid HolidaysHealthcare Benefits Av ...
-
Customer Service Advisor
1 week ago
MW Logistics, LLC Dallas, United States**The Core responsibilities of the position include**: · - Promptly secure delivery, pick-up and rescheduling appointments, recording details/directions in the system. · - Clarify load requirements with carriers, confirming drivers have proper information to pick-up/deliver · - R ...
-
Family Service Advisor
2 weeks ago
Northstar Memorial Group Dallas, United StatesNorthStar is seeking a dynamic Salesperson at Restland of Dallas. Our sales teams redefine the way families honor their loved ones. We don't just sell; we guide, inspire, and innovate. We prioritize financially stable roles ensuring individual efforts are rewarded and recognized. ...
-
Automotive Service Advisor
2 weeks ago
Christian Brothers Automotive Lewisville, United StatesJob Description · Job DescriptionCompany Description · Christian Brothers Automotive · Benefits: · Closed Every Weekend To Spend Time With Family & Friends · Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar · Nice Difference Welcome Bonus Available · ...
-
Experienced Service Advisor
5 days ago
Trophy Nissan Mesquite, United StatesPay Rate: · **Benefits** · - Medical, Dental, and Vision Insurance · - Flexible Spending Account · - 401(k) with Company Match · - Life Insurance · - Employee Discounts · - Opportunity for Growth · **Responsibilities** · - Increase customer satisfaction by building customer relat ...
-
Express Service Advisor Hhm
4 days ago
Huffines McKinney, United States**Automotive Express Service Advisor** · **Huffines Hyundai McKinney** · **Why Work at Huffines**: · - Huffines operates nine dealerships; located in **McKinney**, **Plano**, **Lewisville**, and **Corinth **and represents the manufacturer brands of **Chrysler**, **Jeep**, **Dodge ...
-
Express Service Advisor Hhp
4 days ago
Huffines Plano, United States**Automotive Express Service Advisor** · **Huffines Hyundai Plano** · **Why Work at Huffines**: · - Huffines Auto Dealerships is an equal opportunity employer committed to diversity and inclusion. We welcome and encourage applicants of all backgrounds and experiences to apply.- H ...
-
Service Advisor
3 weeks ago
Volvo of San Antonio Grapevine, United States· Principle - Volkswagen · Service Advisor · Who You Are · Principle Auto is seeking an exceptional Service Advisor to join our rapidly growing dealership. You are a self-starter, who enjoys solving problems and managing many different projects at once. You understand the value ...
-
Services Advisor, Int
3 weeks ago
Blue Yonder Coppell, United StatesBlue Yonder Title: · Services Advisor - Supply Chain Execution, WMS · Other Comparable Titles: · Solutions Advisor, Services Partner, Services Sales · Location: · US - Remote · Up to 75% travel · Overview: · Seeking a services advisor for North America Services Sales foc ...
-
Service Advisor
1 week ago
Principle Auto Grapevine, United StatesPrinciple - Volkswagen Service Advisor Who You Are Principle Auto is seeking an exceptional Service Advisorto join our rapidly growing dealership. You are a self-starter, who enjoys solving problems and managing many different projects at once. You u Service Advisor, Advisor, Ser ...
-
Service Advisor
3 days ago
Principle Volkswagen Grapevine, United StatesPrinciple - Volkswagen · Service Advisor · Who You Are · Principle Auto is seeking an exceptional Service Advisorto join our rapidly growing dealership. You are a self-starter, who enjoys solving problems and managing many different projects at once. You understand the value of ...
Service Advisor - Lewisville, United States - MarineMax
Description
OVERVIEW:
The Service Advisor is responsible for providing support to the Service Manager, Service Team, and Customers.
Responsibilities include working with the customer (either internal or external) to get the information required to perform the work on the boat, following through to make sure the work is completed correctly the first time in a timely manner.
KEY TASKS:
KEY RESULT AREAS: