- Must maintain excellent rapport with customers.
- Must stay current with technical knowledge on products we support.
- Must ensure we use "safety" in all activities encountered throughout the day.
- Must be willing to work overtime as needed to satisfy customer to include off-hours emergency calls.
- Complete all service jobs that are assigned to you.
- Communicate with the Lead Engine Technician on any unusual service problems encountered or for any technical assistance needed.
- Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
- Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports etc).
- Communicate with dispatcher and/or service office as to status of jobs and availability for new jobs
- Develop and maintain relationship with territory sales representatives to keep them informed of sales opportunities you might see.
- Always adhere to safety rules and policies at all times.
- Must have very good skills in repairing industrial engines, with a minimum of two (2) years' experience repairing products we represent.
- Must successfully complete any training courses required.
- Strong customer orientation
- Must be a good communicator – written and verbal.
- Time management: the ability to organize and manage multiple priorities.
- Basic computer proficiency and laptop fundamentals.
- Must own tools necessary to perform repairs, per our recommended tool list.
- Must have valid driver's license and good driving record.
- Must be certified to operate material handling equipment.
- Experience with welding and fabricating
- Trained on complete rebuilding of major brands of equipment
- Awareness of lean business principles
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Experienced Generator Technician gea - Madison, WI, United States - Argus Technical
Description
The hiring managers are looking for a seasoned technician, at least 3 years of generator technician experience. Corporate is in Brookfield, local office is in Janesville. This tech will cover a large Territory but be provided a vehicle.
0 Tickets in the last 7 years.
Position summary: Responsible for diagnosing and repairing equipment powered with diesel, gasoline ,LPG or natural gas engines on customer premises – meeting and exceeding customer's expectations.
General Purpose: To support our company mission to keep our customers' equipment running with the least amount of down time possible.
Role qualifications:
Nonessential skills and experience:
Physical demands: Employee lifts and carries up to 100 pounds on a very occasional basis, pounds more frequently, and up to 50 pounds very frequently. Employee is required to frequently stand, recline (lying on back), kneel, walk, twist, reach, and use feet to repair and operate machinery. Employee is required to occasionally sit, stoop, crouch, squat, climb, and crawl. Constant use of hands and fingers to finger, handle, or feel objects, tools, or controls, computer equipment, and other office equipment. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have listening, speaking, and writing skills to communicate with customers and service office. (NOTE: Refer to Functional Job Description document completed by Froedtert WARC for Field Technician in April 2018).
Work environment: The noise level in the work environment can include loud noises, extreme cold or extreme heat, and vibration. Might be exposed to mists, dust, odors or gases, and will be frequently exposed to moving machinery or parts, and power tools. When performing duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate – to include (but not limited to) hard hats, steel-toe safety shoes, and safety glasses.
