- Responsible for maintaining inventory control of all personnel equipment and issuing employee uniforms.
- Maintain accurate personnel equipment records.
- Maintain accurate personnel time sheets.
- Conducts monthly inventory of all stock and supplies.
- Coordinates housekeeping work with other departments, as necessary.
- Coordinates EVS Housekeeping employees in the proper execution of their responsibilities and monitors work.
- Selects, trains, supervises, and evaluates all EVS Housekeeping employees.
- Assists Hotel Director in recommendations and suggestions to hire, transfer, suspend, assign, evaluate, and discipline and/or terminate all EVS Housekeeping employees.
- Routinely inspects work areas, identifying cleaning needs, potential safety hazards, problems or repair needs, and notifies the appropriate individuals for proper resolution.
- Maintains an adequate supply of housekeeping supplies, cleaning chemicals and paper goods inventories, re-ordering and re-stocking when necessary.
- Utilizes leadership skills and motivation techniques in order to maximize productivity and satisfaction of EVS Housekeeping employees.
- Reviews departmental customer complaints, ensuring corrective action is taken.
- Facilitates the flow of information throughout the property, by organizing and presiding over regularly scheduled meetings with all EVS Housekeeping employees.
- Maintains adequate staffing levels in the EVS Housekeeping Section by interviewing, selecting, training, scheduling, evaluating, assisting with career development, promoting, disciplining and terminating employees, as needed.
- Other duties as assigned by Hotel Director, Human Resources, and all members of SCDC leadership.
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EVS Housekeeping Manager - Española, United States - Santa Clara Development Corporation
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Description
Job Description
Job DescriptionSUMMARY: Responsible for implementing and ensuring the policies and practices of the EVS (Environmental Services) Housekeeping operations. Also responsible for ensuring employees are efficient and productive in completing assigned projects and duties and in compliance with Company standards in an effort to provide exceptional guest service and satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
SUPERVISORY RESPONSIBILITIES:
Directly supervises the activities of all levels of EVS Housekeeping employees.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.