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    • ropes Course Adventure Guide - Rochester - The Strong

    The Strong
    The Strong Rochester

    1 month ago

    Default job background
    Part time
    Description

    Job Summary

    We are seeking a Part-time Ropes Course Operator to join our team at The Strong, one of the country's largest history museums. As a ropes course operator, you will be responsible for providing exceptional visitor service and ensuring the safety of our guests at all times.

    This is a part-time position with a work schedule of 22-29 hours per week. You will work closely with our team to create an unforgettable experience for our visitors. If you are a patient, friendly, and approachable individual who is passionate about making a difference in a guest's day, we encourage you to apply.

    About the Role

    • Provide frontline exceptional visitor service and ensure the safety of our guests at all times.
    • Interact with guests of all ages to anticipate and respond quickly and effectively to their questions and concerns.
    • Work within given authority to go above and beyond expectations as appropriate.
    • Effectively handle guests' needs, questions, and expectations in a manner consistent with museum service goals.
    • Resolve guest complaints quickly and effectively utilizing service recovery techniques.

    Requirements

    • High School Diploma or GED; we will also consider current high school students 17+ years of age.
    • Ability to stand, climb, twist, bend and lift and carry 50 pounds for extended periods of time.
    • Ability to wear a harness for at least seven hours per day as part of the uniform.
    • Ability to move safely, and assist guests as needed and appropriate, across ropes course obstacles comprised of various materials and surfaces at heights of up to 36 feet on a consistent basis for extended periods at an acceptable pace.

    Salary and Benefits

    The estimated salary for this position is $15-$18 per hour, depending on experience. We offer a competitive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.

    Please note that we require certification by a physician as medically capable of performing the duties prescribed for this position, consent to and successfully complete a drug screen, physical examination, and background check as conditions of employment.

    How to Apply

    If you are interested in this exciting opportunity, please submit your application, including your resume and a cover letter, through our website.

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