Description
- Ability to workwithin multiple sites. This includes the ability to travel to different sitesas necessary or required by the customer.
- Physically fit towalk through large areas.
- Ability to workafter hours and weekends if necessary or required by the customer.
- Knowledge usingServiceNow as the ticketing tool.
- Provide technicalassistance and support, and resolve problems related to the use of computerhardware and software for end users.
- Analyze, resolve,respond to, and document end user inquiries.
- Installdesktop/Laptop, printers/scanners, and other peripheral softwares usingapproved tools.
Troubleshoot operatingsystem issue. connection issues with LAN/WAN