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Caldwell

    l2_desktop support - Caldwell, ID, United States - Tata Consultancy Service Limited

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    Description

    • Ability to workwithin multiple sites. This includes the ability to travel to different sitesas necessary or required by the customer.
    • Physically fit towalk through large areas.
    • Ability to workafter hours and weekends if necessary or required by the customer.
    • Knowledge usingServiceNow as the ticketing tool.
    • Provide technicalassistance and support, and resolve problems related to the use of computerhardware and software for end users.
    • Analyze, resolve,respond to, and document end user inquiries.
    • Installdesktop/Laptop, printers/scanners, and other peripheral softwares usingapproved tools.
    Troubleshoot operatingsystem issue. connection issues with LAN/WAN