Team Lead Specimen Collector - 1530 - Phoenix
1 day ago
Job description
Full Time Lead Specimen Collector
Location: Phoenix, AZ
Schedule: Full Time - Monday-Friday 8:00am-4:00pm, occasional Saturdays. (40 hours/week)
Help make a positive impact in your community
Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use of prescription medications and illicit drugs supporting improved clinical decision-making as part of treatment for millions of Americans with chronic pain, mental illness, and substance use disorders.
The Lead Specimen Collector is a key role at Millennium Health. As our representative, this position provides exemplary care and exceptional customer service to patients, clinicians, and our laboratory.
As a Lead Specimen Collector:
Collect patient urine and/or oral fluid (saliva) specimens
Process and package collections for shipping
Serve as an intermediary between the practice / clinic and the laboratory
Record patient information, physician order details, and pertinent laboratory information
Resolve specimen concerns with billing or patient information in ordering portal
Order and maintain collection supplies inventory onsite
Observe collection for Millennium Health specimens (when applicable)
Perform audits on established internal processes (i.e. workflows)
Acts as a subject matter expert, answering questions and addressing concerns
Provide support and training to new and existing team members
Driving from/to multiple facilities may be required. Overnight stays for coverage may be required.
Requirements
Ideal Candidate:
1+ year of experience as a specimen collector or experience in the medical field, directly supporting patients preferred
2+ years of customer service experience can be considered in place of medical experience
Demonstrated ability to navigate a smart phone and computer required
Valid driver's license required
Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to
Ability to ensure administrative, physical and technical cyber security controls are always adhered to
High School diploma or equivalent required
Physical requirements: sitting 60%, walking 20%, standing 20%, lifting up to 20 lbs
Benefits
Benefits Offered:
Medical, Dental, Vision, Disability Insurance
401k with Company Match
Paid Time off and Holidays
Tuition Assistance
Behavioral and Health Care Resources
Mileage reimbursement
Salary Range: $21-23/hr.
Salary offered is dependent on qualifications, experience, and geographical location.
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.
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