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Framingham

    Medical Receptionist - Framingham, United States - Framingham Dermatology

    Framingham Dermatology
    Framingham Dermatology Framingham, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • Competitive salary
    • Flexible schedule
    • Paid time off
    • Training & development

    About the Role:
    Framingham Dermatology is hiring a Medical Receptionist to join our growing team. Our practice focuses on medical and surgical dermatology. We are seeking part-time candidates with medical office experience who can provide friendly and professional check-in service for patients and support busy schedules for our providers.
    The ideal candidates should be compassionate, able to multi-task, and possess strong communication skills. Must be able to work Monday-Friday, between 8AM-5PM.

    Role and Responsibilities:
    • Greeting and directing all patients within the practice.
    • Greeting patients professionally both in person and on the phone.
    • Comforting patients by anticipating anxieties and effectively answering questions.
    • Accurately enter patient demographic and insurance information
    • Verify and update patient demographic and insurance information at each visit.
    • Verify patient insurance authorizations / PCP referrals have been acquired.
    • Process incoming / outgoing faxes and medical record requests.
    • Assist with billing claims
    • Checking patients in/out
    • Quickly answer or properly refer questions and issues.
    • Optimizing provider schedules and patient satisfaction with efficient scheduling
    • Scanning pertinent patient information into EMR including insurance cards, picture ids and medical records.
    • Ensuring availability of treatment information by retrieving and updating patient records.
    • Obtaining patient authorization for medical records.
    • Notifying providers of patient arrivals
    • Schedules any necessary appointments after completion of patient visit.
    • Complete appointment confirmation calls for unconfirmed patients.
    • Collect copays and past due balances on patient accounts.
    • Verifying financial records and collecting patient charges while filing and expediting third-party claim
    Assist with maintaining office cleanliness.
    • Call and reschedule cancellations and no-shows (after collection no-show fee)
    • Completing end-of-day tasks and email to biller
    • Other duties as assigned.

    Education & Experience
    • Minimum of a High School diploma.
    • At least one year of relevant experience and/or training.
    • EMR experience is required, and Modernized Medicine (EMA) is preferred.

    Qualifications & Requirements:
    • Strong organizational skills.
    • Strong multi-tasking skills.
    • Strong verbal and written communication skills.
    • Familiarity with multi-line phone systems
    • Ability to work independently on assigned tasks as well as accept direction on given assignments.
    • Able to work collectively with administration and staff.

    Job Type: Part-time

    Preferred Experience:
    • Customer service: 2 years (Preferred)
    • Medical office: 2 years (Preferred)
    • Computer skills: 2 years
    • Billing experiance

    Perks/Benefits:
    • Highly Competitive Salary
    • Health
    • PTO
    • Flexible schedule

    About Us:
    Framingham Dermatology truly cares about our team and values each one on both a professional and personal level. We'd love to meet you
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