Lead Cleaner - Salt Lake City, United States - ABM Industries

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    Description

    Overview
    This position is responsible for giving direction, motivation, and guidance to a team of cleaners.

    Essential Functions

    • Conducts quality improvement inspections within assigned areas of responsibility
    • Ensures quality and satisfaction levels are meeting and/or exceeding expectations
    • Assures the highest quality of customer satisfaction
    • Assists with Training and Development
    • Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
    • Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
    • Leads and participates in a team to ensure the successful completion of assigned tasks
    • Responsible for the running and leadership of the shift in the absence of the Supervisor
    • When the Supervisor is present, the lead worker may be responsible for directing smaller work groups
    • Assists the Supervisor and Shift Manager in the direction and supervision of field employees
    • While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor
    • Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
    • Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

    Responsibilities:

    • Provide leadership and direction to team members
    • Relay communication between team members, client, customers and management
    • Report performance issues to the Supervisor
    • Assist with the training of cleaning team
    • Coordinate work assignments
    • Assist with making daily and weekly work schedules
    • Oversee and perform cleaning operations in assigned building
    • Manage security of keys and access cards for the property
    • Report work orders for maintenance
    • Makes sure premises are secured at all times
    • Work with Manager to schedule jobs with Property Manager and cleaning crew to complete the work
    • Oversees quality of jobs and confirms completion with Manager
    • Provide training to all new hires assigned to the building
    • Check supplies, equipment, and chemicals weekly
    • Complete order forms completely and accurately
    • Coordinate equipment usage and inventories

    Qualifications

    • Must be 18 years of age or older.

    Preferred Qualifications:

    • Customer Service Experience
    • 1 yr of similar work experience

    Shift: Thursday - Saturday (6:00PM - 6:30AM)


    Hourly Pay :
    $21.00/HR

    *The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

    Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2024 Employee Benefits ) | Front Line Team Members | (Programa de Beneficios de ABM)


    REQNUMBER:
    85461

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.