Cleared Site Reliability Developer - United, PA, United States - Oracle Corporation

Description

Job Description We are building the next generation IaaS cloud and the next generation cloud support experience to go with it
Our teammates are energetic, customer-focused site reliability engineers building a world-first and best in class customer experience blending sys admin, database engineering, and cloud disciplines
You'll be part of a team that learns deeply how our cloud platform works so you can be the bridge between Engineering and Operations
As part of the broader Engineering organization, you will act as the voice of the customer to influence product features and plans to improve customer experience
This role is integral to the success of our customer relationships and is critical to the success of the platform
This role will support Oracle's Government customers and solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence
Design, write, and deploy software to improve the availability, scalability, and efficiency of Oracle products and services
Design and develop designs, architectures, standards, and methods for large-scale distributed systems
Facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning
#LI-ES2 Responsibilities Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance on large scale customer facing web services
Identifies and implements complex solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies
Work involves defining and documenting technical architecture of complex and highly scalable products
A BS or MS in Computer Science, or equivalent
Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance
Experience running large scale customer facing web services
Identifies and implements complex solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies
Work involves defining and documenting technical architecture of complex and highly scalable products
A minimum of 8+ years experience of running large scale customer facing web services

Responsibilities:

• Act as a point of escalation for incidents and other issues arising within the region, for the cloud database services.
• Operates and performs maintenance to cloud database services running within the region.
• Deploys code and executes other changes within the region.
• Ensures thorough documentation of incidents through company-standard reporting methods.
• Act as customer champion and translate customer needs to technical requirements or enhancements to the cloud database services.
• Drives and actively participates in the resolution of complex technical issues spanning various services

Requirements:

• Possess and maintain a US government Top Secret SCI w/Poly security clearance.
• Bachelor's degree, in Computer Science, MIS or another technical field, or equivalent work experience.
• A minimum of 8+ years' experience with large scale customer facing web services.
• Solid experience with Linux.
• Experience troubleshooting complex software and/or networking issues.
• Strong understanding of cloud concepts and platforms.
• Experience in cloud technical support, operations, NOC or similar is preferred, but not required.
• Experience working with government customers is preferred, but not required.
• Proven ability to quickly learn new technical domains and then train others.
• Great verbal and written communication skills.
• Experience with one or more of the following NoSQL databases is preferred
• Cassandra
• HBase
• Sharded MongoDB