- High school diploma or equivalent and/or experience in a hotel or a related field required preferred.
Physical requirements:
- Flexible and long hours sometimes required.
- Heavy work – Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
Mental Requirements:
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must be able to multi task.
- Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Must routinely meet deadlines.
Duties & Functions
Essential:
- Approach all encounters with guests and and associates in an attentive, friendly, courteous and service-oriented manner.
- Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain a high standard of personal appearance and grooming, which includes wearing the proper uniform and name tag when working.
- Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
- Maintain a warm and friendly demeanor at all times.
- Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow associates.
- Ensure compliance of all policies and Code of Conduct as specified in the Associate Handbook.
- Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
- Operate the dish-washing equipment to ensure that all china, glass and silver are cleaned thoroughly and sanitation of such is maintained.
- Replace all clean china, glass and silver in its proper storage location using care to minimize breakage.
- Wash pots, pans and kitchen utensils following proper procedure for their cleanliness and sanitation, storing them in the proper location.
- Sweep and mp floors in the kitchen and café.
- Empty garbage from food and beverage areas into the hotel dumpster.
- Maintain the cleanliness of the back dock and dumpster area.
- Know the location and operation of all fire extinguishing equipment.
- Practice safe work habits at all times to avoid possible injury to self or other employees.
- Be familiar with all hotel policies.
- Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment as needed.
- Be familiar with the hotel's emergency procedures.
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and all other employees.
Source: Hospitality Online -
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Description
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