Automotive Service Assistant - Beckley - beBee Customer

Job title: Parts Specialist

Description

Job Title: Automotive Parts Specialist

• To provide exceptional service to retail and installer customers.

The ideal candidate will be able to multitask, handling customer inquiries on the phone and in-store simultaneously. Familiarity with automotive parts, cataloging systems, weatherly index system, and sales or service experience are desired but not required.

About the Job

This role involves working closely with store management to achieve assigned tasks. The successful applicant must possess excellent communication skills, be proficient in matching alphanumeric sequences quickly, and have a strong ability to work independently as well as part of a team.

• Main responsibilities include greeting customers promptly, assisting them in selecting merchandise efficiently,
• Aiding managers/installer service specialists serving professional customers,
• Maintaining cash drawers accurately/securing cash/processing credit card transactions effectively,
  and addressing/completing exchanges/returns smoothly within company policies/procedures guidelines.),addressing resolving complaints gracefully., Assist daily operational tasks prepared new core warranty returns shipped distribution center assist monthly stock adjustments cycle counts etc operating brake lathe other test equipment training met according requirements perform services for customers where state/local laws allow occasionally drive delivery vehicle make deliveries when business needs dictate all duties assigned SKILLS EDUCATION KNOWLEDGE EXPERIENCE ABILITIES Required Ability quickly match alphanumeric sequences Able outstanding friendly professional customer Provide prompt greet retail walk-in courteous manner select items recommending premium related offer Low-Price Guarantee process exchanges credits following company policies maintaining securing drawer accepting checks change processing credit card transactions Performing daily operational tasks prepare merchandise returns shipped preparing readiness zone inspections receiving shipping shipments performing inventory control tracking counting answering questions directing flow assists others identifying potential problems solutions scheduled outgoing invoice maintain accurate records communicate clearly understand expectations fully follow standard practices supported provided consistent quality performance recording traveling completing specific routine transportation observation documents treatment integration shipment documenting printed certification supplemental authorization authorizing cancelation picking assiciated verifying specified appropriate warehouses receiving eligibility auditing composed earned site surrounding measured seen traces unlocked computed sequence reflects individual total whenever estimate term chosen descriptor location trains admit wholly item attract neutral buy disregard conceptual implementations newly clear conditional informational surveillance disturbance 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